Business Analyst (IC)

EXL Talent Acquisition Team; Chennai; On-site; INR 1,200,000 - 2,800,000; Full time

Job summary

EXL Talent Acquisition Team seeks a senior analytics professional to deliver client-focused insights for Healthcare. You will engage with senior client executives (Director/VP/CXO), understand pain points, design high-impact demonstrable solutions, and drive hot leads to closure.

Role requires multi-disciplinary analytics expertise across cloud data warehousing, AI/ML, data governance, and hands-on delivery with cross-functional teams.

Qualifications

• 5-8 years of experience delivering analytic results in client-focused roles.
• Strong executive-level clients facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience.
• Experience meeting with senior client executives at Director, VP, CXO levels and following up hot leads to a closure.

Responsibilities

• Design high-impact, demonstrable analytics solutions for prospects/clients.
• Build senior and strategic relationships through delivery excellence.
• Collaborate with EXL Health Products and Solutions teams to develop embedded analytics solutions.
• Learn from the market to inform solution/service and product design.
• Drive service delivery in analytics projects including cloud, NLP.

Skills

Executive-level communication

Healthcare analytics

Client relationship management

Tools

Cloud data warehousing

Data visualization (BI)

AI/ML basics

Job description

Basic Functions

• 5-8 years of experience in delivering analytic results in client-focused roles
• Strong executive-level clients facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience
• The role will involve meeting with senior client executives at Director, VP, CXO levels (for Data Management, BI, Advanced Analytics, Analytics-led Digital) with prospects/clients, understanding their pain-points, designing high-impact ‘demonstrable’ solutions, and most importantly, following up hot leads to a winning closure
• Build senior and strategic relationships through delivery excellence (where applicable)
• Tightly collaborate with EXL Health Products (Clinical, Pharmacy, Payments and Life Science) and Solutions teams to develop embedded analytics solutions
• Learn from the market and inform solution/service and product design
• Leverage hands‑on understanding of multiple analytical skill sets and projects to drive support service delivery in successful execution in emerging areas e.g., cloud, NLP (select projects only)
• Consolidate learning from multiple projects to help develop new services and solution offerings in partnership with solution architects and product managers
• Research emerging technology trends, reflect on market direction and create a direction for operations/service delivery to stay a step ahead of future demand trends
• Working seamlessly with other teams including Operations, Sales, Account Teams, and Technology

Essential Functions

• Multi-disciplinary technologist who enjoys designing, executing and selling Healthcare solutions, and being on the front-line of client communications and selling strategies
• Deep understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]
• Knowledgeable and cognizant of how data management and science is used to solve organizational problems in the healthcare context
• Hands‑on experience in two (or more) areas of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance
• Strong problem solving and analytical skills and the ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions
• Experience ramping up analytics programs with new clients, including integrating with work of other teams to ensure analytics approach is aligned with operations
• Ability to engage in consultative selling