Business Analyst-ANZ

The iScale; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

The iScale in Bengaluru is seeking a capable Business Analyst to investigate business problems, gather requirements, and support solution design across the project lifecycle. You will collaborate with stakeholders, document processes, and drive outcomes through workshops and UAT coordination.

Strong BA fundamentals, experience with Agile/Waterfall, and proficiency with process modelling tools are essential to deliver quality results and enable successful change adoption.

Qualifications

• Requirements elicitation, analysis and management experience.
• Business process analysis and process improvement background.
• Strong problem-solving and root cause analysis capabilities.
• Workshop facilitation and stakeholder engagement skills.
• Experience managing requirements traceability and documentation.
• UAT planning, coordination and validation experience.
• Knowledge of Agile and Waterfall delivery methodologies.
• Process modelling tools such as Visio, BPMN or similar.
• Data analysis and interpretation skills.
• Strong communication and relationship management capabilities.

Responsibilities

• Investigate business problems, opportunities and operational challenges to support solution design and decision-making.
• Gather, analyse and manage business, functional and non-functional requirements throughout the project lifecycle.
• Facilitate workshops and stakeholder discussions to gather insights, build consensus and drive outcomes.
• Analyse current and future-state processes, identifying opportunities for optimisation and improvement.
• Develop business process maps, workflows and analysis artefacts to support solution delivery.
• Evaluate solution options, risks, benefits, costs and business impacts.
• Manage requirements traceability, prioritisation and change control activities.
• Build strong stakeholder relationships and communicate complex concepts clearly across diverse audiences.
• Support User Acceptance Testing (UAT) and validate that solutions meet business requirements.
• Contribute to business readiness, change implementation and adoption activities.
• Apply established business analysis methods, tools and governance practices to ensure quality outcomes.

Skills

Requirements elicitation

Business process analysis

Root cause analysis

Workshop facilitation

Stakeholder management

UAT planning

Agile & Waterfall

Data analysis

Communication

Traceability & documentation

Tools

Visio

BPMN

Job description

Department: GO - Transformation Office - TDH
Role Type: Permanent
Role Location: Acacia, Manyata Tech Park
Work Hours: 7:00am - 4:00pm

Note 1: There are multiple vacancies available for this role. Successful candidates may be matched to any of the available positions based on their experience, skills and business needs.

What will your day look like?

• Investigate business problems, opportunities and operational challenges to support solution design and decision-making.
• Gather, analyse and manage business, functional and non-functional requirements throughout the project lifecycle.
• Facilitate workshops and stakeholder discussions to gather insights, build consensus and drive outcomes.
• Analyse current and future-state processes, identifying opportunities for optimisation and improvement.
• Develop business process maps, workflows and analysis artefacts to support solution delivery.
• Evaluate solution options, risks, benefits, costs and business impacts.
• Manage requirements traceability, prioritisation and change control activities.
• Build strong stakeholder relationships and communicate complex concepts clearly across diverse audiences.
• Support User Acceptance Testing (UAT) and validate that solutions meet business requirements.
• Contribute to business readiness, change implementation and adoption activities.
• Apply established business analysis methods, tools and governance practices to ensure quality outcomes.

What will you bring?

• Requirements elicitation, analysis and management skills.
• Business process analysis and process improvement experience.
• Strong problem-solving, analytical thinking and root cause analysis capabilities.
• Workshop facilitation and stakeholder engagement skills.
• Experience managing requirements traceability and documentation.
• UAT planning, coordination and solution validation experience.
• Knowledge of Agile and Waterfall delivery methodologies.
• Process modelling tools such as Visio, BPMN or similar.
• Data analysis and interpretation skills.
• Strong communication, influencing and relationship management capabilities.