Business Analyst

SmartStream; India; On-site; INR 800,000 - 1,200,000; Full time

Job summary

SmartStream is seeking a Business Analyst for a permanent position in India. The role requires managing a techno-functional position focusing on capital markets and AI integration, supporting IT, Operations, and Continuous Improvement initiatives.

Responsibilities include analyzing business requirements, stakeholder management, and solution delivery. Candidates should hold a Bachelor's degree and have at least 3 years' experience in related fields, with strong skills in SQL, Jira, and communication.

Qualifications

• Minimum 3 years of related experience required.
• Strong understanding of business process design and technology solutions.
• Ability to present complex ideas effectively to various audiences.

Responsibilities

• Manage and analyze requirements for business projects and IT operations.
• Engage stakeholders and ensure project alignment to business goals.
• Facilitate solution delivery and maintain project documentation.

Skills

Capital markets knowledge

SQL Developer

Experience with Jira

Experience in business process analysis

Excellent communication skills

Experience with Python

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

MS Visio

UML Modelling Tools

Job description

Smart Stream's Fees and Expense Management (FEMS) business seeks a Business Analyst to manage a techno‑functional role with knowledge of capital markets and AI.

Experience and a proven track record of execution working on enterprise technology initiatives is required. The candidate will support IT, Operations, and Continuous Improvement development activities and will have knowledge of SQL developer, LLMs and Agentic AI.

Location

India, Mumbai.

Job Responsibilities

• Collect and organize data, define collection methodology, templates, and tools, and prioritize work efficiently.
• Requirements Management: Elicit, record, and analyze requirements to enable traceability to desired customer outcomes; document dependencies and interrelationships; use advanced techniques such as brainstorming, process workflow diagrams, qualitative and quantitative analysis, reverse engineering; use tools that promote better understanding such as visual aids, prototyping, and modeling tools.
• Stakeholder Management and Client Engagement: Engage functional owners and stakeholders professionally without supervision; complete business case and impact analysis; document and articulate "as is", "to be", and transitional states; validate with stakeholders; liaise between business units, technology, and support teams; provide client engagement support to FEMS customers.
• Solution Delivery: Identify needs and evaluate alternative business solutions; contribute to design and delivery of solutions in accordance with scope, requirements, quality standards, and target delivery dates; maintain artifacts and documentation; support FEMS internal improvement initiatives; evaluate processes to identify gaps and recommend improvements; use LLM tools and AI models to automate manual tasks; understand latest technology trends.

Key Skills

• Experience in the analysis of both business processes and the design of technology‑based solutions.
• Ability to understand, explain and present complex technical ideas to both technical and non‑technical audiences at all levels in a persuasive and convincing manner.
• Ability to conceptualize and think creatively.
• Ability to adapt to changing priorities while managing multiple activities and objectives.
• Experience with Jira, business process modelling, Unified Modeling Language (UML), and UML artifacts.
• Highly competent in MS Office Suite, MS Visio, and UML modelling tools, macros & python.
• Excellent written and verbal communication skills.
• Demonstrated ability to work in a fast‑paced, deadline‑driven environment.
• Demonstrated excellence in teamwork/collaboration, analytical thinking, communication and influencing skills, and technical expertise.
• Ability to work with changing priorities and with multiple projects.
• Ability to be precise and attentive to detail is essential.
• Ability to work with minimal supervision.
• Ability to work weekend and off‑hour work on occasion.
• Ability to adapt and use AI in day‑to‑day tasks.
• Understanding of LLM, agents and applying them to BAU.

Desirable Skills

• Knowledge of BC&E (Brokerage, Clearing, and Exchange) expense categories, global securities market structure, and accounting.
• IIBA certification of ECBA; CCBA or CBAP preferred.
• Technically skilled in writing SQL queries, macros and using python.
• Ability to adapt and use AI in day‑to‑day tasks.
• Understanding of LLM, agents and applying them to BAU.

Qualifications

Bachelor's degree and/or its equivalent required.

Experience

Minimum 3 years' related experience.

Employment Type

Permanent.

Equality Statement

SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.