Business Analyst

EXL; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

EXL is looking for a Business Analyst located in Gurugram District, Haryana. The role involves gathering and analyzing requirements, preparing documentation like BRDs and user stories, and supporting cross-functional teams.

The ideal candidate should have a Bachelor's or Master's in Engineering and 2-5 years of relevant experience. Proficiency in API testing and familiarity with tools like Jira will be advantageous.

Qualifications

• 2-5 years of relevant experience in business analysis and requirements gathering.
• Experience in technical analysis and working with cross-functional teams.

Responsibilities

• Gather, analyze, and document requirements from business users and product owners.
• Prepare and maintain various documentation like BRDs, FSDs, and user stories.
• Support the dev team with requirement clarifications and API-level details.

Skills

Business analysis

Requirements gathering

Stakeholder management

API testing with Postman

Jira

Education

Bachelor's/Master's in Engineering

Job description

Key Responsibilities

Business Analysis & Requirements Gathering

• Work with business users and product owners to gather, analyze, and document requirements.
• Conduct stakeholder interviews, requirement workshops, and walkthroughs.
• Translate business needs into clear user stories, acceptance criteria, and functional specifications.

Documentation & BA Deliverables

• Prepare and maintain BRDs, FSDs, User Stories & Acceptance Criteria, Process Flows/BPMN diagrams, and Use Case Documents.
• Maintain version control and structured documentation in Confluence.

Technical Analysis

• Understand system architecture, API interactions, data flows, and integration points.
• Use Postman to test and validate APIs (request/response, payloads, error conditions).
• Support the dev team with requirement clarifications, mapping documents, and API-level details.

Project & Stakeholder Management

• Work with cross-functional teams (Dev, QA, Architecture, Product).
• Participate in backlog grooming, sprint planning, UAT support, and defect triage.
• Ensure end-to-end requirement traceability in Jira.

Qualifications

• Bachelor's/Master's in Engineering
• 2-5 years of relevant experience