Business Analyst

Teliolabs Communication; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Teliolabs Communication is seeking an experienced Business Analyst to bridge business needs with technical teams in IT services and software delivery. You will craft BRD/FRD/FRS, write user stories, and ensure requirements traceability across QA and development teams.

The role emphasizes strong documentation, analytical thinking, and collaboration in fast-paced projects, leveraging Jira, Confluence, and Office tools for delivery success.

Qualifications

• Minimum 5+ years of experience as a Business Analyst in IT services, software delivery, or product development environments.
• Strong understanding of both Agile and Waterfall methodologies.
• Experience working closely with API frameworks, and exposure to functional testing processes.
• Experience in creating documents like BRD, FRD, FRS.
• Experience in writing user stories.
• Solid experience in tools such as JIRA, Confluence, MS Visio, Postman, and MS Office Suite.
• Ability to translate business needs into technical requirements clearly and concisely.
• Strong problem-solving, documentation, and critical thinking skills.

Responsibilities

• Define test scenarios and review test cases.
• Collaborate with QA teams to ensure traceability of requirements and proper testing coverage.

Skills

Business Analysis

Agile Methodologies

Waterfall Methodologies

API & Frameworks

BRD/FRD/FRS

User Stories

JIRA

Confluence

MS Visio

Postman

MS Office

Requirements Traceability

UAT Testing

Tools

JIRA

Confluence

MS Visio

Postman

MS Office Suite

Job description

Key Job Requirements:

• Minimum of 5+ years of experience as a Business Analyst in IT services, software delivery, or product development environments.
• Strong understanding of both Agile and Waterfall methodologies.
• Experience working closely with API frameworks, and exposure to functional testing processes.
• Experience in creating documents like BRD, FRD, FRS.
• Experience in writing user stories.
• Solid experience in tools such as JIRA, Confluence, MS Visio, Postman, and MS Office Suite.
• Ability to translate business needs into technical requirements clearly and concisely.
• Strong problem-solving, documentation, and critical thinking skills.

Technical and Professional Requirements:

• Business Analysis Tools: Proficiency in tools like JIRA, Confluence, MS Visio, and Microsoft Office Suite (Excel, PowerPoint, Word).
• API & Integration Knowledge: Understanding of REST/SOAP APIs
• Functional & User Acceptance Testing (UAT):

1. Ability to define test scenarios and review test cases.
2. Collaborate with QA teams to ensure traceability of requirements and proper testing coverage.

• Data Analysis: Familiarity with data visualization tools like Excel PivotTables.
• Software Development Methodologies:

1. Strong understanding of Agile & Waterfall methodologies.
2. Experience working within sprint cycles and participating in agile ceremonies (stand-ups, sprint planning, retrospectives).

Soft Skills & Competencies:

1. Excellent verbal and written communication skills.
2. Strong analytical, problem-solving, and critical thinking skills.
3. Stakeholder management and the ability to influence decision-making.
4. High attention to detail and ability to work in a fast-paced environment.
5. Team collaboration and conflict resolution capabilities.

Personal Attributes Needed:

1. Analytical Mindset: Strong ability to analyze complex business processes, identify inefficiencies, and propose effective solutions.
2. Strategic Thinking: Capable of aligning business analysis efforts with broader organizational goals and long-term strategies.
3. Excellent Communication Skills: Clear and concise in both verbal and written communication; able to translate between technical and non-technical language for various audiences.
4. Stakeholder Management: Skilled at managing diverse stakeholders, understanding their needs, and balancing competing priorities.
5. Leadership and Initiative: Takes ownership of deliverables and leads requirements-gathering sessions, workshops, and cross-functional discussions independently.
6. Problem-Solving Ability: Proactive in identifying roadblocks and proposing viable, business-friendly alternatives.
7. Collaboration and Teamwork, Critical Thinking & Empathy and Active Listening