Business Analyst

Weekday AI (YC W21); Chennai District; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Weekday AI (YC W21) is seeking an experienced Business Analyst with 8–14 years in US healthcare to bridge business stakeholders with technology teams. The role focuses on payer operations, claims lifecycle, and healthcare workflows, driving clear, actionable requirements.

You will collaborate with product, project, and QA teams to ensure solutions meet business needs, with experience in agile or waterfall practices desired.

Qualifications

• 8–14 years of BA experience in US healthcare.
• Strong hands-on experience in US healthcare.
• Understanding of payer processes and operations.
• Extensive knowledge of healthcare claims processing.
• Experience gathering and analyzing complex business requirements.
• Strong stakeholder communication and management.
• Ability to work with business, product, technology, QA and ops teams.
• Experience in Agile and/or Waterfall environments.

Responsibilities

• Gather, analyze, document and validate requirements from stakeholders.
• Work on US healthcare payer processes: claims intake, adjudication, pricing and payment.
• Understand claims workflows, payer operations and reimbursement processes.
• Translate business needs into functional requirements for teams.
• Analyze current processes and identify improvements and automation.
• Conduct workshops, interviews, and process walkthroughs.
• Create BRD, functional specs, use cases and acceptance criteria.
• Support dev and test teams; clarify requirements during lifecycle.
• Review solutions to ensure alignment with requirements and standards.
• Participate in UAT planning, test reviews and defect analysis.
• Identify gaps between current and future-state processes and propose solutions.
• Coordinate communication among business and tech teams.

Skills

US healthcare experience

Payer processes

Healthcare claims

Requirements gathering

Stakeholder management

Agile/Waterfall

Cross-functional collaboration

Documentation

Job description

Job Description:

This role is for one of Weekday’s clients
Salary range: Rs 1500000 - Rs 3000000 (ie INR 15 - 30 LPA)

Min Experience: 8+ years
Location: Hyderabad, Chennai, Tamil Nadu, India
JobType: full-time

We are looking for an experienced Business Analyst with 8–14 years of experience and strong expertise in the US Healthcare domain, particularly payer operations and healthcare claims. The ideal candidate will act as a bridge between business stakeholders, healthcare operations, technology teams, and product teams to translate complex business requirements into clear, actionable solutions.

The candidate should have a strong understanding of the US healthcare ecosystem, payer processes, claims lifecycle, and healthcare business workflows. Experience working on large-scale healthcare projects and collaborating with cross-functional teams is highly desirable.

Key Responsibilities

• Gather, analyze, document, and validate business requirements from healthcare stakeholders, business users, and subject matter experts.
• Work extensively on US Healthcare payer processes, including claims intake, adjudication, pricing, payment, denials, adjustments, and appeals.
• Develop a deep understanding of healthcare claims workflows, payer operations, member benefits, eligibility, providers, and reimbursement processes.
• Collaborate with product managers, project managers, developers, QA teams, and business stakeholders to translate business needs into functional requirements.
• Analyze existing business processes and identify opportunities for process improvements, automation, and operational efficiency.
• Conduct requirement-gathering sessions, stakeholder interviews, workshops, and process walkthroughs.
• Create detailed business and functional requirement documentation, process flows, use cases, user stories, and acceptance criteria.
• Support development and testing teams by clarifying requirements and resolving functional queries throughout the project lifecycle.
• Review and validate proposed solutions to ensure alignment with business requirements and healthcare industry standards.
• Participate in UAT planning, test-case reviews, defect analysis, and business validation.
• Identify gaps between current-state and future-state processes and recommend practical solutions.
• Manage communication across business and technical teams to ensure clear understanding of requirements and project objectives.
• Support project teams during implementation, production deployment, and post-production stabilization.
• Ensure requirements and deliverables are aligned with applicable US Healthcare payer and claims processes.

Must-Have Skills

• 8–14 years of experience as a Business Analyst, preferably within the US Healthcare industry.
• Strong hands-on experience in US Healthcare.
• Strong understanding of Healthcare Payer processes and operations.
• Extensive knowledge of Healthcare Claims, including claims processing, adjudication, denials, adjustments, and payment workflows.
• Experience gathering and analyzing complex business requirements.
• Strong stakeholder communication and management skills.
• Ability to work effectively with business, product, technology, QA, and operations teams.
• Strong analytical, problem-solving, and documentation skills.
• Experience working in Agile and/or Waterfall project environments.

Good-to-Have Skills

• Experience creating BRD (Business Requirements Documents) and functional requirement specifications.
• Knowledge of healthcare eligibility, benefits, provider, and member management processes.
• Experience with process mapping, workflow documentation, and gap analysis.
• Exposure to healthcare claims platforms, payer systems, or related enterprise applications.
• Familiarity with SQL or data analysis tools is an advantage.