Business Analyst

Synergy Marine Group; Chennai; Vor Ort; INR 700.000 - 1.100.000; Vollzeit

Zusammenfassung

Synergy Marine Group in Chennai is seeking a Business Analyst to join our maritime AI initiatives. You will work with product, engineering, and data teams to translate user needs into clear requirements and testable acceptance criteria.

The role emphasizes stakeholder communication, UAT preparation, and practical maritime domain understanding to ensure new features deliver real value at sea.

Qualifikationen

• Bachelor's degree in Marine Engineering or equivalent.
• Sea-going experience as a Junior Engineer or Fourth Engineer on merchant vessels.
• Understanding of PMS, checklists, forms, reports, requisitions and ship-management systems.
• Strong interest in moving into a shore-based product, maritime technology, AI-focused role.
• Good written and verbal communication skills.
• Analytical mindset with attention to detail and ability to understand problems before proposing solutions.
• Willingness to learn product-tools and methods such as Jira, user stories, acceptance criteria, and UAT.

Aufgaben

• Work with product team across the feature lifecycle—from understanding a user problem through requirement definition, development clarification, testing and rollout.
• Interact with shore-based users, Technical Superintendents, Fleet Managers and other stakeholders to understand operational problems and needs.
• Capture requirements and translate them into clear process flows, functional requirements, business rules, data fields, user stories, and acceptance criteria.
• Use sea-going experience to assess workflows for vessel users and ensure practicality.
• Collaborate with product managers, designers, developers, data teams, and QA to clarify requirements during development.
• Prepare and execute UAT scenarios, document results and defects, and support remediation.
• Support backlog refinement and sprint discussions with maritime context.
• Review completed features for usability, workflow, and gaps before release.
• For AI features, test outputs from a maritime perspective and flag issues.
• Support product demonstrations, pilot programs, and adoption of new functionality.
• Analyze feedback to suggest enhancements and digital workflow improvements.
• Maintain clear product documentation and decisions.

Kenntnisse

Communication

Analytical thinking

Attention to detail

Requirements gathering

UAT testing

Documentation

Structured requirement analysis

Ausbildung

Bachelor's degree in Marine Engineering

Tools

Jira

Microsoft Excel

Jobbeschreibung

Role - Business Analyst - Maritime AI
Location - Chennai, Tamil Nadu (Work from Office)
Shift - 8:30 AM to 5:30 PM

Key Responsibilities

• Work as a member ofthe product team across the feature lifecycle - from understanding a userproblem through requirement definition, development clarification, testing, androllout.
• Participate indiscussions with shore-based users, Technical Superintendents, Fleet Managers,and other stakeholders to understand operational problems, user needs, andimprovement opportunities.
• Capturerequirements and help convert them into clear process flows, functionalrequirements, business rules, data fields, user stories, and acceptancecriteria, with guidance from senior product team members.
• Use practicalsea-going experience to assess whether proposed workflows, screens, forms,notifications, and data capture are realistic and convenient for vessel users.
• Work closely withproduct managers, designers, developers, data teams, and QA teams to clarifyrequirements during development and ensure the intended business outcome isunderstood.
• Prepare and executeUser Acceptance Testing (UAT) scenarios, document test results and defects, andsupport follow-up through resolution and closure.
• Support backlogrefinement, sprint discussions, and prioritisation by providing maritimecontext and explaining the likely impact of proposed changes on vessel andshore users.
• Review completedfeatures against agreed requirements and provide structured feedback onusability, workflow, and functional gaps before release.
• For AI-enabledfeatures, test product behaviour and outputs from a maritime user perspectiveand flag responses that are inaccurate, unclear, impractical, or not useful forthe intended workflow.
• Support productdemonstrations, pilot programmes, user feedback sessions, releasecommunication, and adoption of new functionality.
• Analyse userfeedback, recurring product issues, and operational pain points to suggestproduct enhancements, automation opportunities, and better digital workflows.
• Maintain clearproduct documentation, requirement notes, decisions, test evidence, andfollow-up actions using the tools and processes adopted by the product team.

Required Qualifications & Experience

• Bachelor's degreein Marine Engineering or an equivalent recognized Marine Engineeringqualification.
• Sea-goingexperience as a Junior Engineer, Fourth Engineer on merchant vessels.
• Practicalunderstanding of day-to-day shipboard engineering operations, including plannedmaintenance, machinery operation and maintenance, defects, spares, safetypractices, and technical reporting.
• Familiarity withthe way vessel teams use PMS, checklists, forms, reports, requisitions, andother ship-management systems during routine operations.
• Strong interest inmoving into a shore-based product, maritime technology, digital transformation,or AI-focused role.
• Good written andverbal communication skills and the ability to listen to users, ask relevantquestions, and document requirements in a clear and structured manner.
• Analytical mindset,attention to detail, and the ability to understand a problem before proposing asolution.
• Comfortable workingwith computers and digital applications, with willingness to learn producttools and methods such as Jira, user stories, acceptance criteria, and UAT.

Preferred / Nice-to-Have

• Experience using avessel PMS, ship-management platform, or digital reporting system.
• Exposure to software testing, UAT, process improvement, digitalisation projects, orshore-based technical work.
• Working knowledgeof Microsoft Excel and standard office productivity tools.
• Interest inArtificial Intelligence, automation, data, and emerging maritime technology.
• Ability to workcomfortably with both maritime professionals and technology teams.
• Practical marineengineering knowledge
• User andproblem-focused thinking
• Structuredrequirement analysis and documentation
• Analytical thinkingand attention to detail
• Clear communicationand stakeholder interaction
• Collaboration withproduct, engineering, data, and QA teams
• Willingness tolearn product-development methods and tools
• Interest inmaritime digital transformation and AI