Associate - Business Analyst

Shipco IT; Maharashtra; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Exciting Work Culture

Innovate Logistics

Collaborative Environment

Growth Opportunities

Competitive Compensation

Awards and Recognition

Job summary

Shipco IT in Pune, India, is seeking a detail‑oriented Business Analyst to bridge business goals and technology solutions. You will analyze and refine processes, translate needs into clear use cases and BRDs, and collaborate with cross‑functional teams to deliver real business value.

Responsibilities include requirements elicitation, solution design, risk assessment, testing coordination, and ensuring quality standards.

Qualifications

• Bachelor’s degree (or higher) in Computer Science, Engineering, Business Administration, or related field.
• Minimum of 5 years as a Business Analyst with IT project exposure; shipping/logistics/supply chain experience desirable.
• Experience in requirement gathering, functional documentation, stakeholder communication, and testing coordination.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Proficiency in UML, BPMN, use cases, Visio; SQL; Power BI/Tableau a plus.
• Familiar with Agile and Waterfall; Scrum Certification an advantage.
• Excellent written and verbal communication; able to engage with stakeholders.
• Strong documentation/formatting skills in English; ability to produce clear requirement materials.
• Experience working with senior BAs, product owners, or other key stakeholders.

Responsibilities

• Elicit, analyze, and document requirements with business/IT stakeholders and translate into BRDs/use cases.
• Design, document, and implement system solutions; prepare scope docs and mockups.
• Analyze and optimize processes; develop models/workflows and suggest improvements.
• Assess risks and prioritize demands to ensure project success.
• Collaborate with cross-functional teams through specification, testing, and implementation.
• Follow up on BRD preparation by IT teams and resolve functional queries.
• Support testing/UAT coordination with walkthroughs and signoffs.
• Ensure solutions meet defined business/technical requirements and quality standards.
• Maintain comprehensive process/system documentation and stay updated with best practices.

Skills

Stakeholder communication

Analytical thinking

Documentation

Problem solving

Process modeling

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Bachelor’s degree in Business Administration

Tools

UML

BPMN

Microsoft Visio

JIRA

Confluence

SQL

Power BI

Tableau

SoapUI

Postman

Job description

Are you a detail-oriented Business Analyst who loves turning business needs into smart, actionable solutions? Do you thrive on collaborating with cross functional teams, translating complex requirements into clear functional specifications, and seeing your ideas come to life in real-world systems?

Department: Technology

Location: Pune

Description

We are seeking a skilled and detail-oriented Business Analyst to act as a vital bridge between business goals and technology solutions. In this role, you will analyze and refine business processes, identify opportunities for improvement, and help translate business needs into clear, actionable system requirements.

You’ll collaborate closely with cross-functional teams and stakeholders to ensure solutions are well-designed, practical, and deliver real business value. If you excel at problem-solving, communication, and driving successful outcomes in a dynamic environment, this position offers the opportunity to make a meaningful impact.

What You'll Do…

• Elicit, Analyze, and Document Requirements: Collaborate with business and IT
  stakeholders to gather, analyze, and prioritize business requirements and feedback. Translate these into clear use cases, user stories, functional specifications, and business requirement documents (BRDs).
• Solution Design & Implementation Support: Work closely with technical and
  business teams to design, document, and implement system solutions that align with business needs. Prepare requirement scope documents, mockups, and coordinate approvals during the solution design process.
• Process Analysis & Optimization: Evaluate and document existing business
  processes, develop process models and workflows, and recommend innovative and
  practical improvements to enhance operational efficiency and effectiveness.
• Risk Assessment & Prioritization: Assess risks and impacts associated with
  proposed solutions and designs, and effectively prioritize competing business
  demands to ensure project success.
• Cross-Functional Collaboration: Partner with cross-functional teams throughout
  the specification, testing, and implementation phases to ensure seamless
  communication and delivery.
• BRD Oversight & Query Resolution: Follow up on technical BRD preparation by IT
  teams, ensuring timely reviews and approvals while resolving any functional queries that arise.
• Testing, Validation & UAT Coordination: Support solution validation by delivering
  requirement walkthroughs, assisting in system testing and User Acceptance Testing
  (UAT), and coordinating signoffs from business users to confirm solution readiness.
• Ensure Quality Standards: Validate that developed solutions meet defined
  business and technical requirements, maintaining alignment with established quality standards.
• Documentation & Continuous Improvement: Maintain comprehensive business
  process and system documentation, including flowcharts, data models, and business rules. Stay current with industry best practices, tools, and methodologies to continuously improve analysis quality and project delivery.

What You’ll Need…

• Bachelor’s degree (or higher) in Computer Science, Engineering, Business
  Administration, or a related field with equivalent experience considered.
• Minimum of 5 years as a Business Analyst with prior exposure to IT projects;
  experience in Shipping, Logistics, or Supply Chain is highly desirable.
• Hands-on experience in requirement gathering, functional documentation,
  stakeholder communication, and testing coordination, with the ability to translate
  business needs into actionable specifications.
• Strong analytical skills with the ability to interpret complex data and generate
  actionable insights; keen attention to detail in identifying and implementing improved
  workflows and solutions.
• Proficiency in tools and techniques such as UML, BPMN, use cases, Microsoft Visio,
  JIRA, Confluence, and SQL; experience with data visualization (Power BI/Tableau)
  and API testing (SoapUI/Postman) is a plus.
• Familiarity with Agile and Waterfall project management methodologies; Scrum
  Certification is an advantage.
• Excellent written and verbal communication skills, capable of engaging effectively
  with technical and non-technical stakeholders, business teams, and external
  partners.
• Strong documentation and formatting skills in English, with the ability to produce
  clear and well-structured requirement materials.
• Proven ability to work independently as well as collaboratively, maintaining
  professionalism and a positive attitude under pressure.
• Experience working closely with senior business analysts, product owners, or other
  key stakeholders for guidance, alignment, and best practice implementation.

Here’s What We Offer …

At Shipco-IT, we pride ourselves on our vibrant and supportive culture.

• Exciting Work Culture: Join our friendly, supportive team and start making a difference from day one
• Innovate Logistics: Help improve global efficiency and shape the future of logistics
• Collaborative Environment: Work with leaders in the industry in a creative and open culture
• Growth Opportunities: Reach your full potential with abundant professional and personal development options
• Competitive Compensation: Earn a salary that reflects your skills and expertise
• Awards and Recognition: For outstanding performance or significant contributions to the company's success

Join Shipco-IT and be part of a team that’s shaping the future of the transportation and logistics industry.

Visit us at www.shipco-it.com / www.shipco.com follow us on LinkedIn