Business Analyst

Snabbit; Bengaluru Urban; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Snabbit in Bengaluru is seeking a sharp Business Analyst to turn data into decisions. You will partner with Operations, Product, Growth, and Finance to identify opportunities, track performance, and drive high‑impact initiatives.

You’ll work with large datasets, build dashboards, and translate insights into actionable recommendations that influence strategy and execution in a fast-paced, hyperlocal home services startup.

Qualifications

• Bachelor’s degree in Engineering, Economics, Mathematics, Statistics, or related discipline.
• 3–6 years of business analytics, strategy, operations, or similar roles.
• Strong analytical and problem-solving abilities with a structured approach to ambiguous problems.
• Proficiency in Excel/Sheets, SQL, and data visualization tools.

Responsibilities

• Analyse business performance across cities, categories, and customer segments.
• Build and maintain dashboards, reports, and performance trackers for key business metrics.
• Identify trends, gaps, and opportunities through structured data analysis.
• Translate complex datasets into clear, actionable recommendations for business teams.
• Work closely with Operations, Product, Growth, Category, and Finance teams on strategic projects.
• Track metrics such as demand, fulfilment, customer retention, service quality, productivity, and unit economics.
• Conduct root-cause analyses to understand performance deviations and operational challenges.
• Support business planning, forecasting, target setting, and performance reviews.
• Design and evaluate experiments aimed at improving customer experience, operational efficiency, and business growth.
• Automate recurring reports and improve the accuracy and efficiency of decision‑making processes.
• Take end‑to‑end ownership of analytical projects—from defining the problem to implementing and measuring solutions.

Skills

Excel / Sheets

SQL

Data visualization

Analytical thinking

Communication

Stakeholder management

Education

Bachelor’s degree (Engineering/Economics/Math/Statistics/Business)

Tools

Power BI

Tableau

Looker

Metabase

Job description

Snabbit is India’s first Quick-Service App delivering home services in just 10 minutes through a hyperlocal network of trained and verified professionals. Backed by Elevation Capital, Nexus Venture Partners, and Lightspeed, Snabbit is redefining the home services space by combining speed, quality, and trust.

Founded by Aayush Agarwal, Snabbit is on a mission to make home services as seamless and instant as ordering groceries. We’ve already completed thousands of jobs with exceptional customer satisfaction — and we’re just getting started.

About the Role

We are looking for a sharp, analytical, and execution-oriented Business Analyst to help solve complex business problems and support data-driven decision‑making across Snabbit.

You will work closely with cross‑functional teams—including Operations, Category, Product, Growth, and Finance—to identify opportunities, track business performance, improve processes, and drive high‑impact initiatives. This role is ideal for someone who enjoys working with data, finding patterns, and converting insights into measurable business outcomes.

Key Responsibilities

• Analyse business performance across cities, categories, and customer segments.
• Build and maintain dashboards, reports, and performance trackers for key business metrics.
• Identify trends, gaps, and opportunities through structured data analysis.
• Translate complex datasets into clear, actionable recommendations for business teams.
• Work closely with Operations, Product, Growth, Category, and Finance teams on strategic projects.
• Track metrics such as demand, fulfilment, customer retention, service quality, productivity, and unit economics.
• Conduct root‑cause analyses to understand performance deviations and operational challenges.
• Support business planning, forecasting, target setting, and performance reviews.
• Design and evaluate experiments aimed at improving customer experience, operational efficiency, and business growth.
• Automate recurring reports and improve the accuracy and efficiency of decision‑making processes.
• Take end‑to‑end ownership of analytical projects—from defining the problem to implementing and measuring solutions.

What We’re Looking For

• Bachelor’s degree in Engineering, Economics, Mathematics, Statistics, Business, or a related discipline.
• 3-6 years of experience in business analytics, strategy, operations, consulting, or a similar role.
• Strong analytical and problem‑solving abilities with a structured approach to ambiguous problems.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Working knowledge of SQL and experience analysing large datasets.
• Familiarity with visualisation tools such as Power BI, Tableau, Looker, or Metabase.
• Strong business judgement and the ability to connect data insights with business outcomes.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and operate effectively in a fast‑paced startup environment.
• High ownership, attention to detail, and a bias for action.

Good to Have

• Experience in a consumer internet, marketplace, hyperlocal, logistics, or high‑growth startup.
• Exposure to Python or other analytical tools.
• Understanding of marketplace metrics, customer funnels, operational efficiency, and unit economics.
• Experience working directly with senior business stakeholders.