Business Analyst

Hengstler-Dynapar; Bangalore Rural; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Bonus or Equity

Job summary

Hengstler-Dynapar seeks a senior BA/PO for its India squad to translate roadmap intent into actionable epics and stories. You will own the cross-OpCo backlog, ensure each feature has measurable business outcomes, and collaborate with data and integration teams for data contracts. Strong Jira/Confluence skills and ERP/CRM experience are required.

You will run user research, define success KPIs, and pair with the Scrum Master on sprint readiness, driving value from backlog to shipped features.

Qualifications

• 6+ years as BA/PO on B2B SaaS or commerce/portal programs.
• Strong knowledge of commerce, quote, order, and RMA workflows.
• Expert in Jira and Confluence; story writing is routine.
• Experience with at least one ERP and one CRM system.

Responsibilities

• Own and groom India backlog across four OpCos; align with US PM for prioritisation.
• Translate charters into epics and stories with clear acceptance criteria.
• Conduct user research with sales, CSRs, and customers as needed.
• Document complex business flows and data contracts with traceability.
• Define and track KPIs for shipped features in Fabric.

Skills

Analytical thinking

SQL querying

Story writing

Jira

Confluence

Verbal communication

Written communication

Tools

SAP

JDE

Oracle

Dynamics

Salesforce

HubSpot

Job description

Role Summary

You'll be the single voice of the customer for the India team — translating roadmap intent into clear, sliceable stories the squad can pick up and ship. You'll own the cross-OpCo backlog and make sure every feature has a clearly-stated business outcome, a measurable KPI, and the right level of detail for engineering to estimate confidently.

What You'll Do

• Own + groom the DCx India backlog across all four OpCos; partner with US Product Management on prioritisation.
• Translate executive-level charters into epics → stories with clear acceptance criteria; use Gherkin BDD when it helps clarity.
• Run user research with sales, CSRs, customers as needed — never let the team build the wrong thing.
• Model and document complex business flows: Quote-to-Cash, RMA, Order-to-Cash, customer onboarding (Lit/Dark/Venture/CP cohorts).
• Partner with the Integration Analyst + Data Engineer on data contracts: every story names the source-of-truth system for every data element.
• Define + track success KPIs in Fabric for every shipped feature; the loop closes — not just 'we shipped it' but 'it worked'.
• Act as proxy product owner for the India squad's day-to-day questions; pair with the Scrum Master on sprint readiness.

Must have

• 6+ years as a BA / PO on B2B SaaS or commerce / portal programs.
• Strong working knowledge of commerce, quote, order, and RMA workflows.
• Comfortable in Jira + Confluence at expert level; story writing is muscle memory.
• Experience with at least one ERP (SAP / JDE / Oracle / Dynamics) and one CRM (Salesforce / HubSpot / Dynamics).
• Strong analytical / data instincts — you can write a SQL query when you need an answer, not file a ticket.
• Excellent written + verbal communication — your stories, charters, and reviews are clear, brief, and complete.

Nice to have

• Industrial / sensors / instrumentation domain knowledge.
• Hands-on with BigCommerce, Salesforce CPQ, or Perfion.
• Experience using AI tools (LLMs) for story generation, user research synthesis, or competitive analysis.
• Power BI literacy.

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Hengstler

Hengstler is a leading European manufacturer of industrial components for counting and control applications. We supply customers from the most diverse industries, such as automation, mechanical engineering, medical technology and drive technology. For over 170 years we have been known worldwide for our many years of experience and competent service, broad application know-how and high flexibility resulting from a large number of product variants and solutions.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.