Business Analyst Hengstler Bengaluru North, Karnataka, India Posted 20 hours ago

Ralliant; Bengaluru; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Ralliant in Bengaluru is seeking a Senior BA/PO for the India team to translate roadmap intent into actionable stories, own the cross-OpCo backlog, and ensure business outcomes and KPIs are defined for engineering estimates.

You will collaborate with US Product Management, run user research, model complex flows like Quote-to-Cash and Order-to-Cash, define data contracts with the Data Engineer, and track KPIs in Fabric. You will act as proxy PO for daily questions.

Qualifications

• 6+ years as a BA/PO on B2B SaaS or commerce/portal programs.
• Strong working knowledge of commerce, quote, order, and RMA workflows.
• Comfortable in Jira + Confluence at expert level; story writing is muscle memory.
• Experience with at least one ERP (SAP / JDE / Oracle / Dynamics) and one CRM (Salesforce / HubSpot / Dynamics).
• Strong analytical / data instincts — you can write a SQL query when you need an answer, not file a ticket.
• Excellent written + verbal communication — your stories, charters, and reviews are clear, brief, and complete.

Responsibilities

• Own + groom the DCx India backlog across all four OpCos; partner with US Product Management on prioritisation.
• Translate executive-level charters into epics → stories with clear acceptance criteria; use Gherkin BDD when it helps clarity.
• Run user research with sales, CSRs, customers as needed — never let the team build the wrong thing.
• Model and document complex business flows: Quote-to-Cash, RMA, Order-to-Cash, customer onboarding (Lit/Dark/Venture/CP cohorts).
• Partner with the Integration Analyst + Data Engineer on data contracts: every story names the source-of-truth system for every data element.
• Define + track success KPIs in Fabric for every shipped feature; the loop closes — not just 'we shipped it' but 'it worked'.
• Act as proxy product owner for the India squad's day-to-day questions; pair with the Scrum Master on sprint readiness.

Skills

BA/PO experience

Commerce workflows

Quote/Order/RMA workflows

Jira & Confluence

SQL querying

Written & verbal comms

Tools

ERP systems (SAP/JDE/Oracle/Dynamics)

CRM systems (Salesforce/HubSpot/Dynamics)

Power BI

BigCommerce

Salesforce CPQ

Perfion

AI storytelling tools

Job description

Role summary

You'll be the single voice of the customer for the India team — translating roadmap intent into clear, sliceable stories the squad can pick up and ship. You'll own the cross-OpCo backlog and make sure every feature has a clearly-stated business outcome, a measurable KPI, and the right level of detail for engineering to estimate confidently.

What you'll do

• Own + groom the DCx India backlog across all four OpCos; partner with US Product Management on prioritisation.
• Translate executive-level charters into epics → stories with clear acceptance criteria; use Gherkin BDD when it helps clarity.
• Run user research with sales, CSRs, customers as needed — never let the team build the wrong thing.
• Model and document complex business flows: Quote-to-Cash, RMA, Order-to-Cash, customer onboarding (Lit/Dark/Venture/CP cohorts).
• Partner with the Integration Analyst + Data Engineer on data contracts: every story names the source-of-truth system for every data element.
• Define + track success KPIs in Fabric for every shipped feature; the loop closes — not just 'we shipped it' but 'it worked'.
• Act as proxy product owner for the India squad's day-to-day questions; pair with the Scrum Master on sprint readiness.

Must have

• 6+ years as a BA / PO on B2B SaaS or commerce / portal programs.
• Strong working knowledge of commerce, quote, order, and RMA workflows.
• Comfortable in Jira + Confluence at expert level; story writing is muscle memory.
• Experience with at least one ERP (SAP / JDE / Oracle / Dynamics) and one CRM (Salesforce / HubSpot / Dynamics).
• Strong analytical / data instincts — you can write a SQL query when you need an answer, not file a ticket.
• Excellent written + verbal communication — your stories, charters, and reviews are clear, brief, and complete.

Nice to have

• Industrial / sensors / instrumentation domain knowledge.
• Hands‑on with BigCommerce, Salesforce CPQ, or Perfion.
• Experience using AI tools (LLMs) for story generation, user research synthesis, or competitive analysis.
• Power BI literacy.

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Hengstler

Hengstler is a leading European manufacturer of industrial components for counting and control applications. We supply customers from the most diverse industries, such as automation, mechanical engineering, medical technology and drive technology.For over 170 years we have been known worldwide for our many years of experience and competent service, broad application know-how and high flexibility resulting from a large number of product variants and solutions.

We Are an Equal Opportunity Employer

Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.