Business Advisory New Associate

Accenture; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Accenture is seeking a Business Advisory New Associate to join our Trust & Safety team in Hyderabad. This role involves analyzing user-generated content to ensure compliance with guidelines and regulations while handling potentially sensitive content.

The ideal candidate will have strong communication skills, emotional resilience, and the ability to work effectively in a team. A full-time position that may require rotational shifts.

Qualifications

• 0 to 1 years of experience in a relevant field.
• Ability to perform duties objectively and without bias.
• Comfort analyzing information from multiple streams.

Responsibilities

• Analyze and review user profiles and content.
• Classify/remove content per client guidelines.
• Investigate and resolve complex content issues.

Skills

Strong coping skills

Emotional resilience

Excellent communication

Critical thinking

Attention to detail

Education

Any Graduation

Job description

Job Description

Skill required: Trust & Safety - Anti-Money Laundering (AML)

Designation: Business Advisory New Associate

Qualifications: Any Graduation

Years of Experience: 0 to 1 years

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore content moderators need strong resilience and coping skills. We care for the health and well’being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well‑being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well‑being.

What would you do?

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. You will also understand and implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti‑Money Laundering law covers a limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering, and compliance programs, including know‑your‑customer (KYC) rules.

What are we looking for?

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Strong coping, emotional resilience, and stress‑management skills.
• Excellent comprehension, communication, and language skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision‑making skills.

Roles and Responsibilities

• Solving routine problems, largely through precedent and referral to general guidelines.
• Primary interaction within your own team and direct supervisor.
• Working under detailed instructions on all tasks.
• Decisions made impact own work and are closely supervised.
• Individual contributor as part of a team with a predetermined, narrow scope of work.
• Role may require working in rotational shifts.

Job Classification

• Industry: IT Services & Consulting
• Functional Area / Department: Customer Success, Service & Operations
• Role Category: Non Voice
• Role: Customer Onboarding - Non Voice
• Employment Type: Full time

Contact Details

• Company: Accenture
• Location(s): Hyderabad
• Ability to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly.