Bus. Systems Analysis Advisor

NTT DATA, Inc.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA, Inc. in Bengaluru seeks a Senior Business / Systems Analyst to support our enterprise sustainability platform and ESG reporting initiatives.

This role analyzes and improves business processes, defines system requirements, and supports solution delivery within a complex, multi-system environment. You will partner with business stakeholders, translate needs into functional specifications, and contribute to testing, deployment, and ongoing production operations while focusing on data

Qualifications

• Strong analytical and structured problem-solving skills.
• Ability to bridge business and technical stakeholders.
• Attention to detail with a focus on data quality and consistency.
• Experience working in cross-functional, global environments.
• Proactive, organized, and solution-oriented mindset.

Responsibilities

• Analyze and document business processes to improve efficiency, data quality, and standardization.
• Develop and maintain SOPs for key processes and identify gaps for scalable solutions.
• Translate business needs into functional and system requirements and support end-to-end delivery: definition, design, testing, deployment.
• Support the sustainability platform across enhancement and production, assist with reporting and issue resolution.
• Drive continuous improvement with user feedback and adoption of new platform capabilities.

Skills

Analytical skills

Stakeholder communication

Attention to data quality

Cross-functional collaboration

Problem-solving

Tools

ERP ecosystem (Finance/HR/Operations)

Job description

Required Experience & Qualifications

• 7–10 years of experience as a Business Analyst / Systems Analyst in enterprise environments
• Strong experience in:
  • process analysis and design
  • requirements gathering and documentation
  • data analysis and reporting
• Sustainability / ESG Experience
  • 2–3 years of experience in Sustainability / ESG preferred, including:
    • GHG data management and reporting
    • familiarity with ESG frameworks (e.g., CSRD / ESRS beneficial)
  • Candidates with strong enterprise and audit experience and interest in sustainability are encouraged to apply
• Preferred / Nice to Have
  • Experience supporting ERP ecosystem environments (Finance, HR, Operations)
  • Exposure to audit-controlled environments, such as:
    • Sarbanes-Oxley (SOX)
    • or equivalent regulatory frameworks (e.g., Japanese internal controls)
  • Experience supporting systems used for compliance, reporting, or audit
• Key Competencies
  • Strong analytical and structured problem-solving skills
  • Ability to bridge business and technical stakeholders
  • Attention to detail with a focus on data quality and consistency
  • Experience working in cross-functional, global environments
  • Proactive, organized, and solution-oriented mindset

Role Overview

We are seeking a Senior Business / Systems Analyst to support our enterprise sustainability platform and ESG reporting initiatives. This role will be responsible for analyzing and improving business processes, defining system requirements, and supporting solution delivery and platform operations within a complex, multi-system environment. The role requires a strong foundation in business analysis, process design, and systems integration, with the opportunity to develop or deepen expertise in sustainability (ESG), including GHG reporting and regulatory frameworks.

Key Responsibilities

Process Analysis & Standardization

• Analyze and document business processes, with a focus on improving efficiency, data quality, and standardization
• Develop and maintain Standard Operating Procedures (SOPs) for key processes
• Identify process gaps and recommend scalable, future-state solutions aligned to system capabilities
• Support process design aligned to enterprise platforms and reporting requirements

Requirements & Solution Delivery

• Partner with business stakeholders to gather, define, and prioritize requirements
• Translate business needs into functional and system requirements
• Support end-to-end delivery lifecycle:
  • requirements definition
  • solution design
  • testing
  • deployment and release support
• Ensure solutions align with business processes, platform capabilities, and compliance requirements

Platform & Operational Support

• Support the sustainability platform across both enhancement (change) and production (run) activities
• Assist with reporting, issue resolution, and platform usage support
• Support testing, hypercare, and ongoing production operations
• Monitor system usage and data outputs to identify improvement opportunities
• Collaborate with technical teams and vendors to resolve issues and optimize performance

Continuous Improvement

• Leverage operational insights and user feedback to drive improvements in processes, data quality, and reporting
• Support adoption of new platform capabilities, including automation and AI-enabled features
• Contribute to ongoing optimization of sustainability reporting processes

Job Segment: Systems Analyst, Business Analyst, Consulting, ERP, Technology