Broadcast System Engineer

Evertz Microsystems; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Evertz Microsystems in Bengaluru, India, seeks a Broadcast System Engineer to deliver expert support across software-defined video networking and content processing systems. You will collaborate with engineering teams and customers to ensure optimal performance and rapid issue resolution.

The role involves on-site customer engagements, system testing, and creating automation scripts in Bash and Python, with opportunities to drive root-cause analysis and documentation.

Qualifications

• Bachelor's degree or higher in Electronics, Telecommunications or Computer Science or a related field.
• Experience in broadcast engineering, system support, or technical operations.
• Strong understanding of broadcast workflows and media systems.
• Experience with Linux/Unix and basic networking concepts.

Responsibilities

• Conduct on-site visits for service, support, and validation of Evertz products.
• Lead system testing, regression, and performance validation.
• Provide Tier-2/3 support with root-cause analysis.
• Develop Bash/Python automation scripts for operations.

Skills

Linux/Unix

Networking (TCP/IP)

Jira

Automation scripting

Customer-facing support

Communication skills

Troubleshooting

Bash/Python

Education

Bachelor's degree in Electronics/Telecommunications/CS

Tools

Jira

Job description

Job Summary

Are you passionate about solving complex technical challenges at the intersection of video engineering and cutting-edge software. Evertz India is looking for a Broadcast System Engineer to join our team and deliver expert-level support across software-defined video networking, video compression, content processing systems, orchestration platforms, and network monitoring tools. This position offers the opportunity to work at the forefront of broadcast technology, collaborating with engineering teams and customers to ensure optimal system performance and rapid issue resolution.

Role Responsibilities

• Conduct on-site visits to customer locations for service, support, and system validation
• Manage the operation of different events and demonstrations for Evertz product lines
• Support flexible shift schedules to ensure round-the-clock operational coverage
• Perform system testing, including functionality, configuration, scalability, and security validation
• Provide Tier-2/Tier-3 support, gathering information from customers, creating and tracking Jira tickets, and driving root-cause analysis through to resolution
• Identify, troubleshoot, and escalation issues arising from in-house and customer system testing
• Collaborate closely with development teams to resolve complex, high-impact customer issues
• Build and maintain Bash/Python automation scripts for system operations and testing
• Produce clear technical documentation, including patch upgrades and fix reports
• Lead system-level regression testing, comparing pre- and post-upgrade performance
• Support remote customer systems, including upgrades, troubleshooting, and rollback procedures
• Ensure compliance with all Evertz policies and procedures
• Perform other related duties as required

Skills Experience

• Bachelors degree in Electronics, Telecommunications, Computer Science, or a related field
• 4-7 years of experience in broadcast engineering, system support, or technical operations
• Solid understanding of broadcast workflows, video streaming, and media systems
• Hands-on experience with functional, regression, configuration, and performance testing
• Proven track record in Tier-2/Tier-3 support, troubleshooting, and root-cause analysis
• Proficiency in Linux/Unix environments and core networking concepts (TCP/IP, routing, switching)
• Experience with Jira or similar tools for issue tracking and management
• Working knowledge of Bash/Python for automation and system operations
• Experience supporting customer-facing or production systems
• Willingness to work flexible shifts and travel for on-site customer engagements
• Good communication and documentation skills

Traits We Value

• A problem-solver with sharp analytical instincts
• A customer-focused approach with effective communication
• Ability to collaborate across teams and work independently
• Flexibility to adapt in a fast-paced broadcast environment