Branch Relationship Executive for Used Cars

Equitas Small Finance Bank Ltd.; Nashik District; On-site; INR 300,000 - 420,000; Full time

Job summary

Equitas Small Finance Bank Ltd. is seeking a Branch Relationship Executive - Used Car to build a healthy pipeline of used car finance applications from customers sourced directly, via dealers and DSAs, and through market references.

The role emphasizes timely customer response and adherence to process standards. You will drive cross-sell opportunities and ensure 100% compliance with RBI and regulatory bodies while maintaining strong relationships with channels to prevent PDD delays beyond 60

Responsibilities

• Develop consistent pipeline of applications from suitable customers seeking used car finance.
• Manage relationships with customers through direct sourcing, dealers and DSAs.
• Obtain documentation promptly to align with First Time Right principles.
• Generate and pass on leads for cross-sell products such as savings/current accounts, term deposits, FASTag where applicable.
• Ensure compliance with RBI and other regulatory requirements and internal policies.
• Follow up with channels to maintain relationships and avoid pending disbursements beyond 60 days.
• Understand ESFB used car funding products and offer appropriate schemes to meet customer needs.

Job description

Branch Relationship Executive - Used Car

Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,

Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.

Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.

Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)

Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies

Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.