Branch Manger- Trivandrum

Aditya Birla Sun Life Insurance; Kerala; Sur place; INR 5 000 000 - 15 000 000; Plein temps

Résumé du poste

Birla Sun Life Insurance Company Ltd invites an experienced Branch Manager for the Kerala region. You will lead a team of Agency Managers and drive advisor recruitment to achieve annual business targets, while ensuring branch profitability and compliance with regulatory norms.

You will mentor the branch team, manage performance, recruitment, training, and market development activities to strengthen distribution and customer reach.

Responsabilités

• Recruit quality resource
• Ensure performance standards of recruitment, activisation, policies & premium are met by the assigned agency managers
• Maintain profitability of the advisor and the branch
• Keep track on Advisors Contests and Clubs
• Provide support to AM by participating in sales/recruitment
• Mentor, supervise and coach the team
• Ensure periodic job rotation to give higher exposure to the team

Description du poste

Branch Manager - 1

Company Birla Sun Life Insurance Company Ltd

Business Life Insurance

Function DSF

Department DSF - Sales

Reporting To Assistant Regional Manager / Regional Manager/Asst. Zonal Head

Job Purpose

The purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets.

Dimensions

• Manpower (Nos.): 8 to 10 AMs
• Annualised Premium (in Cr): 50 Lac to 1.5 Cr
• Policies (Nos): 100 to 500
• Net Annualised Advisor Commission (NAAC) (in Cr): 10 Lac to 30 Lac
• Persistency: 85%
• 13 month Rolling Premium Persistency
• Sales Progression: Maintain 30% of sales progression in the team
• Licensing: Create distribution as defined in the targets

Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?)

Key Challenges for the role –

• Unavailability of Quality Manpower in terms of Agency Managers and advisors, Retention of Quality Manpower
• Licensing of Advisors – Pass Percentage is very low, getting examination dates for Online Examination is very difficult.
• Fluctuating market condition
• Delay in completion of business during month end as it involves the long process to issue the policy (starting from policy receipting, scanning, completing requirement, medical follow ups and finally the completion).
• Infrastructure constraints
• Ensuring that business is carried out as per the compliance & regulatory environment
• Principal Accountabilities

Principal Accountabilities

Supporting Actions

• Recruit quality resource
• Ensure performance standards of recruitment , activisation , policies & premium are met by the assigned agency managers
• Maintain the profitability:
• Of the advisor
• Of the Branch.
• Keep track on Advisors Contest and Clubs
• Keep track on various training needs.
• Sharing good sales practices.
• Provide support to AM by participating in sales/recruitment.
• Be responsible for the market conduct of the assigned agency managers and the advisors in their team
• Maintain the Sales Report on Introduction and Issued Business
• Develop the Agency Manager’s (goal sheets).
• Carry out goal setting exercise with his team enabling the FLS team to deliver the expected productivity & subsequently leading the team to progress to next progression level.
• Manage persistency and business health for the allotted branch so that functional goals are achieved.
• Manage sales force attrition as per bench mark.
• Maintain quality of business for better persistency.
• Maintain healthy & cordial relation with team of Agency Managers as well as all concerned departments.
• Maintain one to one contact with all advisors.
• Ensure reaching of communication to the advisors of his team about new product, schemes, clubs, etc. (using FLS as key point of contact).
• Visit top advisors in regular intervals.
• Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity.
• Driving various contests
• Carrying out the business activities as per the compliance & regulatory environment.
• Ensure (by doing basic screening & basic sanity checks) the applications that healthy business is introduced in the system.
• Be responsible for the market conduct of the assigned agency managers and the advisors in their team
• Assist the Branch Head in carrying out the branch administrative responsibilities / in the absence of Branch Head
• Monitor operational costs
• Facilitate in resolving any people or client related issues.
• Ensure through continuous on the job training, skill enhancement of team
• Mentor, supervise and coach the team.
• Provide for on the job as well as classroom training for skill enhancement
• Ensure periodic job rotation to give a higher exposure to the team members on all aspects.
• Relationships (If Applicable)

Internal Frequency Nature

Support staff of branch Operations Accounts HO

Frequency: Daily Need based Need based Nature: To manage branch related issues, MIS. To manage policy, customer related issues Commission pay out

External Frequency

Frequency: Regular Regular

Nature: Peers in competitor companies Recruiting agencies Nature: To gain market understanding To ensure AM recruitment

Organizational Relationships

Chief Mgr - HR

Perf, Comp & Ben.

SIGN-OFF

Signature Name Date

Job Analyst Signature Name