Branch Mananger West

Shubham Housing Development Finance Company; Ahilya Nagar; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Shubham Housing Development Finance Company Limited is seeking a Branch Manager to build business by identifying and selling prospects while maintaining client relationships. You will support managers with policymaking, goal setting, and supervise all branch operations to ensure customer satisfaction.

The role requires a graduate and emphasizes leading teams, driving collections, and digitization efforts within the branch.

Qualifications

• Graduate degree required.
• Strong sales and client relationship skills.
• Experience in managing branch operations and teams.

Responsibilities

• Monitor individual performance to maximize productivity.
• Lead delinquency reduction efforts and ensure collections targets.
• Digitization initiatives to support sales and processes.
• Manage cash handling and branch operations with integrity.
• Develop and maintain relationships with DSAs and partners.
• Ensure timely disbursements and compliance with policies.

Skills

Selling

Communication

Team management

Relationship management

Education

Graduate

Job description

3 - 15 Years

On Roll

Job Description

Group Company: Shubham Housing Development Finance Company Limited

Designation: Branch Manager

To build business by identifying and selling prospects;maintaining relationships with clients.

To s upport managers with various tasks (e.g. policymaking; goal setting)

To assign and direct all work performed in the branch and tosupervise all areas of operation.

Foster a positive environment and ensure customersatisfaction and proper branch operation

Qualification : Graduate

Salary Range : As per Industry Norms

Primary Responsibilities

• Monitor individual performance of each employee, continuously work to maximize productivity
• Reduction of delinquent portfolio in the assigned buckets esp. Fresh bounce cases.
• 0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from t
• Focus on digitization and support all the initiatives related to sales and even other processes digitization.
• Cash management to be done as per SHDFC policy with full integrity.
• Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.
• To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners – This will be communicated and advised basis requirement of business by your seniors /
• Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.
• Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.
• Keep sharing competition details and feedback to seniors / HOD.
• Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.
• Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for time
• Resolve the instrument not available cases within timelines
• Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.
• Developer Level tie-ups and promotions at developer sites

Additional Responsibilities

Reporting Team

• Reporting Designation:
• Reporting Department:
• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required work experience

• Role:
• Years of experience:

Key Performance Indicators

Excellent Selling and Persuasion skills with confidence toengage customers.

Good Communication skills to communicate.

Should be able to manage teams across his / her area.

Language - English, Regional Language and Hindidesirable

Excellent Relationship Management Skills to work withpartners.

Computer proficient – Word / Excel / e-mail / Web basedsystem.

Pleasant & well-groomed personality.

Note: Shubham seeks to ensure that everyone is treated withrespect and given equal opportunities to work in an inclusive environment.Shubham encourages all qualified candidates to apply regardless of their caste,religion, cultural background, gender or disabilities. Shubham is alsocommitted towards promoting gender diversity, women are encouraged to apply.

Required Knowledge

Required Skills

Required abilities

• Physical:
• Other:

Specific requirements

• Travel:
• Vehicle:
• Pay Rate:
• Contract Types:
• Time Constraints:
• Compliance Related:
• Union Affiliation:

Job Snapshot

Updated Date

22-07-2026

Job ID

BM West

Department

Location