Branch Manager - GL - Bhavnagar

Aditya Birla Capital; Gujarat; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Aditya Birla Capital is seeking a Branch Manager – Gold Loans in Gujarat to drive branch-level business performance, ensure compliance, and deliver a superior customer experience. You will lead a frontline team to achieve disbursement, new customer acquisition, yield, audit, collections and risk KPIs while maintaining governance.

The role requires strong relationship building with local customers, partners and authorities, effective supervision of staff including ABM, Gold Valuer, GLO and CSE,

Responsibilities

• The Branch Manager – Gold Loans is responsible for driving branch-level business performance, ensuring compliance, delivering superior customer experience, and maintaining portfolio quality.
• Build strong relationships with local customers, partners, authorities, and community influencers to drive branch customer acquisition.
• Lead and supervise branch staff including ABM, Gold Valuer, GLO, and CSE; ensure productivity and performance management.

Job description

1 ) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)

The Branch Manager – Gold Loans is responsible for driving branch-level business performance, ensuring compliance, delivering superior customer experience, and maintaining portfolio quality. The role leads the frontline team to achieve disbursement, new customer acquisition, yield, audit, collections, and risk KPIs while upholding operational governance.

• Dimensions : Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

New Relationship

(Max 254 Characters)

Build strong relationships with local customers, partners, authorities, and community influencers to drive branch customer acquisition.

Managing Existing Relationship

(Max 254 Characters)

Lead and supervise branch staff including ABM, Gold Valuer, GLO, and CSE; ensure productivity and performance management

Structuring new Transactions