Branch Manager_BRANCH BANKING-Branch Head_Rampura Phul

Kotak Mahindra Bank; Rampura Phul; Presencial; INR 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Kotak Mahindra Bank is seeking a Branch Manager for its Retail Liabilities division. You will lead a high-performing team, drive deposits and product cross-sell, and ensure exceptional customer service while maintaining profitability and regulatory compliance across the branch network.

The role requires strong sales acumen, leadership, and the ability to manage day-to-day operations, risk controls, and customer engagement to achieve branch goals.

Formación

• Strong leadership and people management skills.
• Proven track record in sales and achieving targets.
• Good understanding of banking regulations and risk controls.
• Experience in banking operations and cross-selling products.

Responsabilidades

• Drive growth of deposits and loan products while meeting targets.
• Ensure excellent customer service across all branch touchpoints.
• Lead cross-selling of Mutual Funds and Insurance products.
• Manage profitability and day-to-day branch operations.
• Ensure regulatory compliance and internal controls.

Conocimientos

Leadership

Sales acumen

Regulatory awareness

Team management

Customer service

Descripción del empleo

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.