Branch Manager_BRANCH BANKING_0125_5661_1013687

Kotak Mahindra Bank; Patna; On-site; INR 800,000 - 1,600,000; Full time

Job summary

Kotak Mahindra Bank in Patna is seeking a Branch Manager for Retail Liabilities to drive business growth, ensure service excellence, and lead a high-performing branch team.

The role requires strong sales acumen, regulatory awareness, and the ability to manage profitability, compliance, customer engagement, and cross-selling of financial products while coordinating with internal stakeholders on product initiatives and marketing.

Qualifications

• Experience in managing a retail banking branch or equivalent leadership role.
• Strong sales orientation with ability to drive cross-sell of financial products.
• Good regulatory understanding and risk awareness in banking operations.

Responsibilities

• Drive enhancement of deposit pool from existing and new customers.
• Ensure high standards of customer service across all touchpoints.
• Promote cross-selling of non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of branch P&L and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Cross-selling

Customer service

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch's profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance of regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements: