Branch Manager_BRANCH BANKING_0125_6442_1010801

Kotak Mahindra Bank; Kanker; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Kotak Mahindra Bank is seeking a Branch Manager for the Retail Liabilities vertical in India. The role focuses on driving business growth, ensuring operational excellence, and delivering superior customer service.

You will oversee profitability, compliance, and customer engagement while promoting cross-selling of financial products. The position requires dynamic leadership, strong sales acumen, and the ability to manage a high-performing team across deposit, mutual funds, and insurance product

Formación

• Experience in branch banking and P&L ownership is preferred.
• Strong customer service orientation and cross-selling abilities.
• Ability to lead and motivate a high-performing branch team.

Responsabilidades

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Conocimientos

Sales acumen

Leadership

Regulatory awareness

Customer service

Team management

Descripción del empleo

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.