Branch Manager_BRANCH BANKING-Branch Head_Gorakhpur

Kotak Mahindra Bank; Gorakhpur District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager in the Retail Liabilities vertical to drive business growth, oversee branch profitability, and deliver superior customer service. The role requires strong sales acumen, regulatory awareness, and the ability to lead a high‑performing team while ensuring compliance and day‑to‑day operational excellence.

You will also manage deposit growth and cross‑sell Mutual Funds and Insurance, while guiding staff to meet targets and coordinate with internal

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross‑selling targets for non‑deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee‑based income through strategic product offerings.
• Oversee branch administration and ensure smooth day‑to‑day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break‑even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross‑selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross‑selling targets for non‑deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee‑based income through strategic product offerings.
• Oversee branch administration and ensure smooth day‑to‑day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break‑even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.