Branch Manager_BRANCH BANKING_0125_3750_1015902

Kotak Mahindra Bank; Ladpura; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for the Retail Liabilities vertical in India. You will drive growth, lead a high-performing team, ensure regulatory compliance, and deliver superior customer service across all touchpoints.

You will oversee profitability, cross-sell financial products, and manage day-to-day branch operations while aligning with bank objectives and risk controls. A dynamic leader with sales acumen is required.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.


• Ensure high standards of customer service delivery across all touchpoints.


• Promote and achieve cross-selling targets for non-deposit products.


• Lead sales initiatives for Mutual Funds and Insurance products.


• Generate fee-based income through strategic product offerings.


• Oversee branch administration and ensure smooth day-to-day operations.


• Ensure full compliance with regulatory and internal guidelines.


• Foster a productive and motivated branch team environment.


• Take ownership of the branch’s Profit & Loss and break-even performance.


• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Requirements