Branch Manager-BRANCH BANKING-Branch Head

Kotak Mahindra Bank; Jammu district; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for the Retail Liabilities vertical in India. You will drive business growth, oversee branch profitability, and ensure excellent customer service across all touchpoints.

The role requires strong sales acumen, regulatory awareness, and the ability to manage a high-performing team focused on cross-selling financial products. You will lead initiatives to improve the deposit pool, manage day-to-day operations, and ensure compliance with internal and

Qualifications

• Experience in branch banking and Retail Liabilities to drive deposits and cross-sell financial products.
• Strong leadership, people management, and customer service orientation.
• Regulatory awareness and ability to ensure compliance across branch operations.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.