Branch Manager

hhcil; Jammu district; On-site; INR 700,000 - 900,000; Full time

Job summary

hhcil is seeking an experienced Branch Manager in Jammu to lead the establishment and growth of a new branch in the security services industry. The ideal candidate will possess strong skills in business development, operations management, and client relations.

This role entails recruiting a local team, driving sales, ensuring compliance with statutory regulations, and fostering a culture of performance. A minimum of 3–5 years of relevant experience is required, along with leadership capabilities.

Qualifications

• Proven experience in sales, business development, and operations in the manpower/security/facility industry.
• Strong knowledge of statutory compliances and industry standards.
• Excellent communication, negotiation, and leadership skills.

Responsibilities

• Identify and convert new clients through field visits, cold calling, and local networking.
• Set up complete branch-level operations from the ground up.
• Ensure full statutory compliance, including PF, ESI, and labour laws.
• Recruit, train, and lead a small branch team including recruiters and field staff.

Skills

Sales experience

Business development

Operations management

Client relationship management

Leadership

Job description

Overview

Job Title: Branch Manager
Location: Jammu
Industry: Security Services / Facility Management / Manpower Outsourcing
Employment Type: Full-Time
Experience: Minimum 3–5 years in business development or branch operations (industry preferred)

Position Overview

We are looking for a dynamic and result-oriented Branch Manager to establish and grow our new branch. The ideal candidate will have a strong background in business development and operations within the security or staffing industry. This role demands someone who can build a client base from scratch, drive sales, ensure operational excellence, and lead a lean local team.

Key Responsibilities

1. Business Development and Market Entry
   • Identify and convert new clients through field visits, cold calling, and local networking
   • Create and execute a regional business development plan to establish branch presence
   • Meet sales targets and develop long-term customer relationships
   • Prepare proposals, negotiate terms, and close contracts
2. Operations and Service Delivery
   • Set up complete branch-level operations from the ground up
   • Recruit and deploy manpower (security personnel, housekeeping, etc.) as per client requirements
   • Monitor service quality through regular site visits and client feedback
   • Ensure manpower availability, discipline, and shift adherence
3. Compliance and Documentation
   • Ensure full statutory compliance, including PF, ESI, labour laws, and PSARA
   • Maintain deployment records, attendance, wage registers, and other documentation
   • Coordinate with the Head Office for licenses, payroll, and audit support
4. Revenue and Collections
   • Monitor branch-level revenue, cost controls, and profitability
   • Oversee client billing, follow up on payments, and reduce outstanding dues
   • Submit timely reports and MIS to management
5. Team Building and Leadership
   • Recruit, train, and lead a small branch team including recruiters and field staff
   • Motivate and guide the team to achieve operational and sales goals
   • Foster a performance-driven culture focused on client satisfaction and accountability
6. Client Service and Retention
   • Act as the primary point of contact for all client-related matters
   • Handle escalations, grievances, and ensure prompt resolution
   • Strive for 100% client satisfaction and renewal of service contracts

Candidate Profile

• Proven experience in sales, business development, and operations in the manpower/security/facility industry
• Strong knowledge of statutory compliances and industry standards
• Excellent communication, negotiation, and leadership skills
• Self-starter with the ability to set up and grow a branch independently
• Willingness to travel locally and work in a target-driven environment
• Good market knowledge and local client network preferred