Job Description: Boom Barrier Technician
CTC: ₹3–4 LPA (Fixed) + ₹72,000 Travel Allowance + ₹1 LPA Variable
Work Type: Field-based role
About the Role
We are looking for a skilled and self-driven Boom Barrier Technician to handle installation, maintenance, and troubleshooting of automatic and manual boom barrier systems across residential and commercial sites. The role requires strong technical knowledge, hands‑on field experience, and a customer‑focused approach to ensure timely service delivery and high‑quality support.
Key Responsibilities
Installation & Commissioning
- Install manual and automatic boom barrier systems as per standard operating procedures.
- Configure and integrate RFID systems, sensors, control boards, gate motors, and networking components.
- Perform system testing and commissioning to ensure smooth operation.
Maintenance & Troubleshooting
- Carry out preventive and corrective maintenance of installed systems.
- Diagnose and resolve technical issues related to electrical wiring, automation, hardware, and system integration.
- Attend breakdown calls within defined turnaround time (TAT) and ensure minimal downtime.
Customer & Site Coordination
- Coordinate with site representatives or society management for access and issue resolution.
- Provide clear updates on service status and resolution timelines.
- Maintain positive customer relationships to ensure satisfaction and retention.
Documentation & Reporting
- Maintain daily service and installation reports, including complaints and AMC/CMC visits.
- Upload work completion photos/videos in the ticketing or reporting system.
- Track spare parts usage and maintain accurate inventory records.
Safety & Compliance
- Adhere to all safety protocols and site‑specific guidelines during installations and service visits.
- Ensure compliance with internal policies and operational standards.
Required Skills & Competencies
- Strong knowledge of electrical wiring, networking, and automation systems.
- Hands‑on experience with RFID systems, sensors, PLCs, and gate motors.
- Excellent troubleshooting and problem‑solving skills.
- Valid two‑wheeler or four‑wheeler driving license is mandatory.
- Good communication and customer‑handling abilities.
- Self‑motivated with a strong focus on timely delivery and service quality.