Billing Specialist

MediaRadar; India; Remote; INR 500,000 - 900,000; Full time

Job summary

MediaRadar is seeking a Billing Specialist to own accurate, timely billing for its global customer base. You will generate and review invoices from NetSuite, manage multi-country billing, and ensure correct tax treatment.

You will orchestrate onboarding from a billing perspective, manage AP portals, coordinate with Commercial, RevOps and Order Management, collect purchase orders, and support cash collection.

Responsibilities

• Generate, review, and issue customer invoices out of NetSuite, including recurring subscription billings, renewals, upsells, and one-time charges, in line with signed contracts and billing schedules.
• Bill customers across multiple countries, including the United States, Canada, the United Kingdom, and the European Union, applying the correct entity, currency, and invoicing requirements for each.
• Review invoices to confirm taxes (GST/HST, VAT) have been applied as expected for each customer and jurisdiction.
• Own customer onboarding from a billing perspective, including KYC and customer verification and collecting billing contacts and tax information.
• Manage customer invoice submission through customer AP portals (e.g., Coupa, Ariba, and similar), including vendor registration, purchase order matching, and resolving portal rejections.
• Partner with the Commercial, RevOps, and Order Management teams to confirm order and contract details before billing, and resolve discrepancies between Salesforce, NetSuite, and signed agreements.
• Collect purchase orders to ensure timely billing.
• Work with the Collections team to resolve billing-related disputes, issue credit memos and invoice corrections, and support timely cash collection.
• Coordinate with the Revenue

Job description

Billing Specialist

Location: West Bengal, Maharashtra, Gujarat (Remote)

About MediaRadar

MediaRadar equips marketing, sales and analytics leaders with the intelligence they need to stay ahead. Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence-spanning ad strategy, media spend, creative assets and brand messaging across 30+ media channels and five million brands. With deep insights into more than 35 million ad and campaign assets and $280 billion in media spend, MediaRadar provides a single, interoperable source of truth that plugs seamlessly into enterprise analytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives competitive advantage.

About the Role

We are looking for a Billing Specialist to join our team and own accurate, timely billing for our global customer base.

Key Responsibilities: What You'll Do:

• Generate, review, and issue customer invoices out of NetSuite, including recurring subscription billings, renewals, upsells, and one-time charges, in line with signed contracts and billing schedules.
• Bill customers across multiple countries, including the United States, Canada, the United Kingdom, and the European Union, applying the correct entity, currency, and invoicing requirements for each.
• Review invoices to confirm sales tax, GST/HST, and VAT have been applied as expected for each customer and jurisdiction, and escalat...
• Own customer onboarding from a billing perspective, including KYC and customer verification and collecting billing contacts and tax information.
• Manage customer invoice submission through customer AP portals (e.g., Coupa, Ariba, and similar), including vendor registration, purchase order matching, and resolving portal rejections.
• Partner with the Commercial, RevOps, and Order Management teams to confirm order and contract details before billing, and resolve discrepancies between Salesforce, NetSuite, and signed agreements.
• Collect purchase orders to ensure timely billing.
• Work with the Collections team to resolve billing-related disputes, issue credit memos and invoice corrections, and support timely cash collection.
• Coordinate with the Revenue