Bilingual Field Application Engineer (English+Chinese)（J52889）

BOE Technology; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

BOE Technology in Bengaluru, Karnataka is seeking a seasoned professional to lead the development of the NPI certification road-map. You'll coordinate R&D and production resources to meet key milestones, ensuring adherence to international customer certification standards.

The role demands over 5 years of experience in the display industry, exceptional leadership and problem-solving skills, and fluency in English and Chinese. A strong focus on maintaining customer relationships and driving technical solutions will be essential.

Qualifications

• 5+ years of experience in the display industry.
• Experience in FAE, testing, product R&D, process development, or project management.
• Fluent in both English and Chinese.

Responsibilities

• Lead the development of the NPI certification road-map.
• Establish a rapid response mechanism for technical bottlenecks.
• Resolve customer complaints using the 8D methodology.

Skills

Leadership

Coordination

Technical problem-solving

Communication

Project management

Job description

Responsibilities

• Lead the development of the NPI certification road-map, coordinate R&D/testing/production resources to ensure key milestones are achieved on schedule.
• Establish a cross-department rapid response mechanism, spearhead breakthroughs in technical bottlenecks, and meet stringent international customer certification standards.
• Set system-level yield targets, coordinate with quality and production teams to resolve quality issues, improve shipment yield rates, and lead customer quality specification and test bench-marking.
• Develop project risk tables, integrate verification schedules and system-level certification results to identify development and certification risks, and implement proactive quality management.
• Provide on-site support for global top-tier customers, delivering end-to-end technical solutions for Display hardware and software.
• Resolve customer complaints using the 8D methodology, maintain an FACA case database, and drive efficiency in solving similar issues.
• Establish information network channels with customers, ensuring real-time collection and digital processing of system-level certification data.
• Address customer needs, manage customer visits and receptions, organize technical exchange meetings, and maintain long-term partnerships.
• Serve as the technical interface between BOE and global strategic customers, promoting the implementation of joint display technology development projects.

Qualifications

• Work Experience: 5+ years in the display industry with experience in FAE, testing, product R&D, process development, quality management, or project management.
• Other Requirements: Strong learning ability, excellent coordination and communication skills, resilience under pressure, and willingness to travel.
• Language Proficiency: Fluent in both English and Chinese as working languages.