BeyondTrust PAM - Cyber Operate

Coretek Labs India; Hyderabad, Chennai, Bengaluru; Hybrid; INR 1,500,000 - 3,500,000; Full time

Job summary

Coretek Labs India is seeking an experienced IAM/PAM operations engineer to manage BeyondTrust Password Safe deployments, provide advanced administration, and coordinate with internal teams and vendors. You will lead onboarding of applications and privileged accounts, configure Password Safe features, and drive incident management, change governance, and documentation.

The role requires 4+ years of hands-on BeyondTrust experience, strong troubleshooting, and excellent communication for

Qualifications

• Experience implementing and managing BeyondTrust Password Safe projects.
• Strong troubleshooting with log analysis and incident management.
• Onboarding of applications and privileged accounts into PAM.
• Experience with LDAP, Windows, Linux, and AD integrations.
• CAB participation and change management experience.
• Excellent documentation and SOP creation.

Responsibilities

• Perform advanced day-to-day administration and operational support for BeyondTrust Password Safe.
• Troubleshoot non-standard IAM and PAM issues, including incident, problem, and change activities.
• Lead onboarding of applications, servers, and privileged accounts into the BeyondTrust Password Safe platform.
• Configure and manage Password Safe features such as Smart Rules, Discovery, Assets, Directory Queries, Access Policies, and Password Policies.
• Build and support minor enhancements and integrations using APIs and standard platform capabilities.
• Lead routine platform releases, version upgrades, security patches, and hotfix implementation.
• Participate in CAB and change activities, including release validation and rollback coordination.
• Drive root cause analysis and follow-through for recurring production issues.
• Coordinate with internal teams and external vendors to resolve application and platform defects.
• Support session recording, logging, reporting, and operational controls across PAM-managed assets.
• Track SLA performance, operational metrics, and service quality for assigned modules.
• Create and maintain SOPs, runbooks, KB articles, and onboarding documentation.
• Lead incident communications and provide clear status updates to stakeholders across teams.
• Train junior team members and support knowledge transfer within the IAM/PAM operations team.

Skills

IAM operations

PAM governance

Incident management

SLA tracking

Documentation

Education

B.Tech/M.Tech/MS/MBA

Tools

BeyondTrust Password Safe

LDAP

SQL

Active Directory

Windows

Linux

Firewall/VPN

PKI

Job description

Work you will do

The key job responsibilities will be to:

• Perform advanced day-to-day administration and operational support for BeyondTrust Password Safe.
• Troubleshoot non-standard IAM and PAM issues, including incident, problem, and change activities.
• Lead onboarding of applications, servers, and privileged accounts into the BeyondTrust Password Safe platform.
• Configure and manage Password Safe features such as Smart Rules, Discovery, Assets, Directory Queries, Access Policies, and Password Policies.
• Build and support minor enhancements and integrations using APIs and standard platform capabilities.
• Lead routine platform releases, version upgrades, security patches, and hotfix implementation.
• Participate in CAB and change activities, including release validation and rollback coordination.
• Drive root cause analysis and follow-through for recurring production issues.
• Coordinate with internal teams and external vendors to resolve application and platform defects.
• Support session recording, logging, reporting, and operational controls across PAM-managed assets.
• Track SLA performance, operational metrics, and service quality for assigned modules.
• Create and maintain SOPs, runbooks, KB articles, and onboarding documentation.
• Lead incident communications and provide clear status updates to stakeholders across teams.
• Train junior team members and support knowledge transfer within the IAM/PAM operations team.

Qualifications and experience Required:

• B.Tech/M.Tech/MS/MBA
• Experience4 to 8 years
• Candidate should have overall 4+ years of experience implementing and managing BeyondTrust Password Safe projects, aligned to advanced operations and support responsibilities.
• Lead the onboarding process for new applications into the BeyondTrust Password Safe framework and ensure seamless integration of applications into the PAM environment.
• Possess the ability to onboard privileged accounts from a variety of platforms, including Linux/Unix, Windows, Databases and ESXIs etc. into the Password Safe solution.
• Configuring and supporting existing environment integrations.
• Strong experience in advanced troubleshooting, log analysis, and issue resolution, including coordination with BeyondTrust support teams
• Provide expert guidance and support by understanding customer requirements and should have the ability to cater to complex requirements by adhering to PAM best practices, policies, and procedures.
• Experience in applying upgrades, patches, hotfixes, and supporting appliance deployment or migration activities
• Experience with ticketing workflows, incident/change/problem management, CAB participation, and operational governance
• Good understanding of LDAP, SQL, Windows, Linux, Active Directory, DNS, firewalls, VPN, PKI, and related security technologies
• Should have deep expertise in BeyondTrust Password Safe tools (Smart Rules, Discovery, Assets, Directory Queries, Access Policies and Password Policies) to configure, manage, and optimize privileged account management.
• Establish smart rules within Password Safe to facilitate role-based access for end users on managed servers.
• Leverage APIs to automate tasks, thereby contributing to scalability.
• Exhibit proficiency in setting up session recording and logging configurations.
• Manage various types of privileged accounts, such as service accounts, database accounts, application accounts within Password Safe.
• Implement application-based access control and isolation as required.
• Understand how to access the correct log files/reports and liaise with BeyondTrust Support when faced with issues.
• Exposure to PAM process frameworks and methodologies
• Experience in PRA and configuration of Jump technology to facilitate vendors to access internal systems without the need of a VPN.
• Advanced documentation and presentation skills and well-versed with software development life cycle processes
• Ability to create, plan, and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies.
• Strong written and verbal communication skills with the ability to provide client-ready updates and documentation
• Participate in audits and provide necessary documentation to support compliance requirements.
• Create and maintain comprehensive documentation for PAM onboarding processes, configurations, and procedures.

Preferred:

• BeyondTrust Certified Implementation Engineer (BCIE)
• Exposure to PRA, PowerBroker, EPM, or related BeyondTrust products
• PMP, CISSP certification, and exposure to other security domains