Benefits Support Specialist

JBPCO India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

JBPCO India is hiring a Benefits Administration Specialist to manage the employee benefit programs including health, vision, and retirement benefits. The role involves maintaining compliance with various regulations and ensuring accurate recordkeeping.

The ideal candidate will have a Bachelor's degree in Human Resources or a related field, along with 4-8 years of relevant experience. Strong analytical and communication skills are essential.

Qualifications

• 4–8 years of experience in benefits administration or HR operations.
• Ability to handle confidential information with discretion.
• Strong experience with compliance laws related to employee benefits.

Responsibilities

• Administer employee benefit programs including health and retirement.
• Process enrollments, changes, and terminations in a timely manner.
• Coordinate annual open enrollment activities.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Customer service skills

Communication skills

Education

Bachelor’s degree in Human Resources, Business Administration or related field

Tools

HRIS systems

Benefits administration platforms

Microsoft Excel

Job description

Company Overview

JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.5B in annual revenue and 8,500 team members in 2025. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step‑vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com

JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA.

Position Overview

Benefits Administration Specialist manages the day‑to‑day administration of employee benefit programs, including health, dental, vision, retirement, disability, and leave‑related benefits. This role ensures accurate enrollment and recordkeeping, supports employees with benefits questions, partners with vendors and internal teams, and helps maintain compliance with applicable federal and state regulations.

Key Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life insurance, retirement, flexible spending, wellness, disability, and leave programs.
• Process benefit enrollments, changes, terminations, and qualifying life event updates accurately and on time.
• Serve as a point of contact for employee benefits questions and issue resolution.
• Coordinate annual open enrollment activities, including system updates, communications, and employee education.
• Maintain accurate records in HRIS and benefits administration systems and perform regular audits for data integrity.
• Partner with payroll to ensure accurate deductions, contributions, and reconciliations.
• Support compliance with applicable regulations and plan provisions, including ERISA, COBRA, ACA, HIPAA, FMLA, and related state requirements.
• Prepare reports and analyze benefits utilization, participation, and trends to support recommendations and decision‑making.
• Assist with onboarding and offboarding processes as they relate to benefits eligibility and transitions.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• 4–8 years of experience in benefits administration, human resources operations, or a related role.
• Ability to explain complex benefits information clearly and empathetically while effectively addressing employee benefit‑related queries.
• Working knowledge of employee benefits programs and applicable laws and regulations, with strong knowledge of U.S. and Canada benefits.
• Strong experience in administration and support of employee benefits programs for U.S. and Canada employees, including compliance with ERISA, COBRA, ACA, HIPAA, FMLA, and applicable Canadian benefits regulations.
• Experience using HRIS, benefits administration platforms, and Microsoft Excel.
• Strong attention to detail, organization, and ability to handle confidential information with discretion.
• Excellent communication and customer service skills.

Preferred Qualifications

• Experience with open enrollment, vendor management, and benefits reconciliations.
• Familiarity with multi‑state compliance requirements and leave administration.
• Experience supporting a multi‑location workforce.

Skills And Competencies

• Strong analytical, problem‑solving, and follow‑through skills.
• Ability to explain complex benefits information clearly and empathetically.
• High level of accuracy and process discipline.
• Ability to manage multiple priorities in a deadline‑driven environment.
• Collaborative approach and strong relationship‑building skills.

Code Of Ethics

JB Poindexter (India) Private Limited requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.