Benchmarking Excellence Specialist

Oman Shell; Bengaluru; On-site; INR 2,800,000 - 4,600,000; Full time

Benefits offered by this job

Flexible working hours

Remote/mobile working

Performance-based bonus

Job summary

Shell India is seeking a Benchmarking Excellence Specialist to support Lubricants Americas in optimizing production and supply chain processes. The role requires deep cross‑functional collaboration with global teams and regional sites to drive top‑quartile performance.

You will collect data, benchmark end‑to‑end performance, and develop actionable insights while leading value‑creation projects. The position is based in Bangalore with partial US hours and a flexible work environment.

Qualifications

• Bachelor's degree in supply chain management, engineering, or a related field.
• 6–10 years of experience in supply chain optimization or strategy consulting.
• Knowledge of manufacturing and operations and demand/supply planning systems.
• Comfortable with data analysis.
• Excellent communication and ability to influence others at all levels in the organization.
• Strong stakeholder management skills.
• Ability to identify and respond quickly to changing priorities and multi-task.

Responsibilities

• Collaborate with global process quality and planning excellence communities to understand gaps in becoming top quartile supply chain.
• Collect and analyze internal and external qualitative and quantitative information about production and planning systems.
• Benchmark Lubricants Americas End-to-End performance and develop actionable insights.
• Lead and develop a pipeline of value creation projects.
• Use project management tools and drive accountability in project delivery.

Skills

Data analysis

Stakeholder management

Communication skills

Change management

Education

Bachelor's degree in supply chain management

Job description

Where you fit

Shell began operations in India more than 80 years ago. At Shell India, we invest in our people through our industry-leading development programmes, which sees our employees thrive and gain access to experts on a local and global level. To date, we have invested more than US$ 1 billion already in India’s energy sector alone, in socially and environmentally responsible ways. Shell is the only global major to have a fuel retail license in India. Shell aims to establish a new hub in Bangalore, and scale it up over a five-year period.

What’s the role

This role will support Lubricants Americas in delivering its growth ambitions. Lubricants Americas falls under the Shell Global Lubricants umbrella -- A business advancing towards an accelerated growth commitment by 2026 with a 10% CAGR. As part of the Lubricants Americas Supply Chain Optimization and Projects organization, this team will drive world class Sales and Operations Planning for North and South America lubricant supply chain network across multiple sales channels (B2B, B2C, Indirect, Retail, GKAs, etc.). The broad product portfolio includes fast-moving consumer goods, products exclusively developed for key customers, and specialty products with niche applications.

What you’ll be doing

As the Benchmarking Excellence Specialist within the team, you will play a critical role in ensuring the performances of plant production and supply chain processes remain competitive internally and externally. Through qualitative and quantitative data, you will identify and lead value creation opportunities. This will have to be done while ensuring Lubricants drives towards best in class. You’ll thrive by working closely with global excellence teams, regional production sites, and external resources to meet evolving customer and business needs. More specifically, your role will include:

• Collaborate with global process quality community, global planning excellence community, and lubricant blending and packaging production site leadership to understand gaps in becoming top quartile supply chain.
• Collect and analyze internal and external qualitative and quantitative information and data to assess the effectiveness of production within North America and the effectiveness of the supply chain processes which include planning systems.
• Benchmark Lubricants Americas E2E performance and develop actionable insights.
• Lead and develop a consistent pipeline of value creation projects incorporating the results of the benchmarking study.
• Utilize project management tools and techniques while driving accountability in project delivery.

What we need from you

The right candidate is a curious learner who is collaborative, analytical, and has a track record of idea generation and execution. You will work with many stakeholders (globally, regionally, and within individual production sites). You will work with qualitative and quantitative data both internally and externally to provide benchmarking analysis on production performance and process system effectiveness. You will be responsible for developing and executing on the key value creation opportunities as identified in the benchmarking exercise. When it comes to implementation, it’s your excellent people skills that will make the difference. You will inspire people to make changes that will have a direct impact on our commercial success.

Additional qualities and experiences that would be beneficial

• Bachelor's degree in supply chain management, engineering, or a related field.
• With at least 6 – 10 years of experience in supply chain optimization, strategy consulting.
• Knowledge of manufacturing and operations (e.g. consumer goods, bottling, automobile) as well as demand and supply planning systems and processes would be valuable to the position.
• Comfortable with data analysis (internal and external data).
• Excellent communication skills, ability to build a shared vision and an ability to influence other people at all levels within the organization.
• Strong stakeholder management skills.
• Ability to identify and respond quickly to changing priorities and multi-task.

The role will be based out of Bangalore, India to support the lubricants business in the North America. The working hours will be partial US hours (Houston) with some flexibility.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.

We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We’d like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we’re working towards that goal, click here.

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalization, and business operations. Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to‑end value chain that spans conceptualization, development, and production at a world‑class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates an LNG re‑gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and an LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors.

In 2022, Shell acquired Spring Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Spring is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centers across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting‑edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco‑marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.

Shell is an Equal Opportunity Employer.

Company Information

Shell has a bold goal: to become one of the world’s most diverse and inclusive companies, a place where everyone – from our employees to our customers to partners and suppliers – feels valued, respected and has a strong sense of belonging. Find out more about DEI at Shell. Shell is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries. Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people. Learn more about our purpose and strategy.