Beauty Advisor - Retail

Kimirica; Gurugram District; On-site; INR 180,000 - 340,000; Full time

Job summary

Kimirica is seeking a Beauty Advisor – Retail in Gurugram to deliver a premium, personalized customer experience across skincare, bath & body, fragrances, and wellness. You will welcome clients, understand needs, and guide them to products that align with Kimirica's luxury, vegan, and cruelty-free standards.

The role emphasizes achieving retail targets, maintaining elegant product displays, managing stock, and handling billing while responding to queries and feedback to enhance customer

Qualifications

• Retail sales experience to meet/exceed targets.
• Strong customer service and satisfaction skills.
• Ability to create a welcoming luxury in-store atmosphere.
• Clear product feature explanations and usage guidance.
• Experience with beauty, skincare or lifestyle retail preferred.
• On-site work in Gurugram with flexible weekends/holidays.

Responsibilities

• Welcome customers and understand needs; provide personalized product recommendations.
• Demonstrate product usage; explain ingredients and benefits.
• Maintain premium in-store experience and visual displays.
• Achieve retail sales targets; support promotions and billing.
• Manage stock levels and basic store operations; handle billing.

Skills

Retail sales

Customer service

Customer experience

Communication

Beauty/lifestyle familiarity

On-site availability

Appearance & attitude

Education

High school diploma

Job description

Kimirica is a luxury lifestyle brand focused on thoughtful self-care through unique fragrances, premium vegan formulations, and creatively designed products. The brand is 100% vegan, cruelty-free, and paraben-free, reflecting a strong commitment to ethics and sustainability. Loved and trusted by leading luxury hotels and resorts worldwide, Kimirica has grown into a distinctive Indian brand with a decade-long legacy. The company innovates, formulates, and manufactures a wide range of products, including bath and body, skincare, home, wellness, and fragrances. Kimirica offers a holistic experience that emphasizes wellness, quality, and conscious living for its customers and team members alike.

Role Description

The Beauty Advisor – Retail is a full-time, on-site role based in Gurugram. In this position, the team member will welcome customers, understand their needs, and provide personalized product recommendations across skincare, bath and body, fragrances, and wellness. Responsibilities include demonstrating product usage, explaining ingredients and benefits, and ensuring an engaging, premium in-store experience aligned with Kimirica’s brand standards. The role involves achieving retail sales targets, maintaining visual merchandising and product displays, managing stock levels, and handling billing and basic store operations. The Beauty Advisor will also respond to customer queries, resolve concerns, and collect feedback to continuously improve the overall customer experience.

Qualifications

• Retail Sales skills to meet and exceed store targets, upsell and cross-sell products, and support promotional activities.
• Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and build long-term customer relationships.
• Customer Experience skills to create a welcoming, luxury in-store atmosphere and deliver personalized recommendations.
• Strong Communication skills to explain product features clearly, educate customers on usage and benefits, and collaborate with team members.
• Prior experience in beauty, skincare, or lifestyle retail is preferred; knowledge of vegan, cruelty-free, and wellness-focused products is an advantage.
• Ability to work on-site in Gurugram with flexible schedules, including weekends and holidays as required.
• Professional appearance, positive attitude, and a customer-focused mindset.
• Minimum high school diploma; additional training or certification in beauty or cosmetology is a plus.