Backup Administrator Veeam Engineer

WCS India Pvt. Ltd.; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

WCS India Pvt. Ltd. in Gurgaon is seeking a skilled Backup Administrator to own Veeam-based backup deployments and ensure seamless onboarding of client IT environments.

You will work with customer IT teams, manage onboarding projects, and coordinate with partners to deliver reliable DR/BaaS services using Veeam and related technologies. The role requires 3–6 years of experience in backup and cloud operations, hands-on experience with Veeam Backup & Replication, and strong problem-solving

Qualifications

• 3 to 6 years of experience in backup & business continuity, cloud technologies, or IT operations (SaaS, IaaS, DRaaS, BaaS).
• Hands-on experience with Veeam Backup & Replication and related products.
• Strong problem-solving and organizational skills with attention to detail.
• Ability to independently manage small projects from start to finish.

Responsibilities

• Provision accounts and infrastructure for Veeam deployments (Veeam console, S3 GUIs, etc.).
• Install and configure Veeam Backup & Replication and other Veeam product suite solutions.
• Troubleshoot Veeam Backup & Replication issues and resolve product-related incidents.
• Manage multiple onboarding projects, prioritizing work against timelines.
• Collaborate with customer IT teams for proper deployment of services.

Skills

Backup & BC

Cloud technologies

IT operations

Problem solving

Project management

Tools

Veeam Backup & Replication

VMware/Hyper-V/Nutanix

SaaS/IaaS/DRaaS/BaaS

CRM / Zendesk

Job description

Position: Backup Administrator

WCS India is an affiliate of Wesley Clover International, a leading technology group headquartered in Canada. We deliver reliable, comprehensive, and best-in-class digital transformation solutions spanning Unified Communication & Collaboration, Contact Center, CX Solutions, CRM, Digital Experience Monitoring (DEM), and related Cloud & SaaS technologies. Our Global Program enables Software Engineering Services for western companies through Overseas Development Centers (ODCs) in India. Our customers include some of the world's foremost technology companies and India's most prominent corporates all powered by exceptional Indian talent.

About Wesley Clover International

Wesley Clover International is a private, global investment management firm and holding company with an extensive track record in Cloud and SaaS innovation. The firm invests in next‑generation applications for fixed and mobile communications, video analytics, security, customer engagement, and business enablement from early‑stage start‑ups through publicly traded companies.

ROLE OVERVIEW

We are looking for a skilled Backup Administrator to join our growing infrastructure team in Gurgaon. In this role, you will take ownership of Veeam‑based backup deployments, work directly with customer IT teams, and ensure seamless onboarding and delivery of backup and business continuity services.

KEY RESPONSIBILITIES

Deployment & Technical Administration

• Provision accounts and infrastructure for Veeam deployments (Veeam console, S3 GUIs, etc.)
• Install and configure Veeam Backup & Replication and other Veeam product suite solutions
• Troubleshoot Veeam Backup & Replication issues and resolve product‑related incidents

Project & Customer Management

• Manage multiple concurrent onboarding projects, prioritizing work against aggressive timelines
• Collaborate closely with customer IT teams to ensure proper and timely deployment of services
• Ensure all sales and customer requests are handled promptly and in line with defined procedures

Communication & Coordination

• Respond to customer queries professionally, maintaining clear communication pre- and post‑delivery
• Coordinate onboarding schedules and project timelines with partners and clients.

QUALIFICATIONS

Basic Qualifications

• 3 to 6 years of experience in backup & business continuity, cloud technologies, or IT operations (SaaS, IaaS, DRaaS, BaaS)
• Hands‑on experience with Veeam Backup & Replication and related products
• Strong problem‑solving and organizational skills with attention to detail
• Ability to independently manage small projects from start to finish

Preferred Qualifications

• Professional certifications (e.g., Veeam VMCE or equivalent)
• Experience with work management or ticketing systems (CRM, Salesforce, Zendesk)
• Familiarity with virtualization platforms: VMware, Hyper‑V, or Nutanix
• Previous hands‑on experience with DRaaS, BaaS, IaaS, or SaaS environments

WHY JOIN WCS INDIA?

• Work with a globally connected team across Canada and India
• Exposure to cutting‑edge Cloud, SaaS, and enterprise backup technologies
• Collaborative and growth‑oriented culture with international project exposure
• Opportunity to advance your career in a fast‑growing digital transformation company