Backup Administrator Veeam Engineer

WCS India; Dadri, Gurugram District; Sur place; INR 800 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Global team exposure

Cloud & SaaS technologies

International project exposure

Career growth opportunities

Résumé du poste

WCS India in Gurgaon is seeking a skilled Backup Administrator to own Veeam backup deployments and ensure seamless onboarding of customer IT teams. You will drive delivery of backup and business continuity services and coordinate with clients to meet project timelines.

The role covers deployment & technical administration, provisioning, configuring Veeam Backup & Replication, and troubleshooting. Collaboration with sales and customers is essential.

Qualifications

• 3–5 years in backup, BC, cloud tech or IT operations (SaaS/IaaS).
• Hands-on with Veeam Backup & Replication and related products.
• Strong problem-solving and organizational skills.
• Ability to manage small projects end-to-end.
• Professional certifications like Veeam VMCE.

Responsabilités

• Deployment & administration of Veeam solutions and related tools.
• Onboarding projects and coordinating with customer IT teams.
• Communicate with clients pre- and post-delivery; ensure timelines.

Connaissances

Backup & BC experience

Problem solving

Independent project management

Formation

Professional certifications (e.g., Veeam VMCE)

Outils

Veeam Backup & Replication

Salesforce

Zendesk

VMware

Hyper-V

Nutanix

Description du poste

Backup Administrator Gurgaon, India | Full-Time

ABOUT THE COMPANY

WCS India is an affiliate of Wesley Clover International, a leading technology group headquartered in Canada. We deliver reliable, comprehensive, and best-in-class digital transformation solutions spanning Unified Communication & Collaboration, Contact Center, CX Solutions, CRM, Digital Experience Monitoring (DEM), and related Cloud & SaaS technologies.

Our Global Program enables Software Engineering Services for western companies through Overseas Development Centers (ODCs) in India. Our customers include some of the world's foremost technology companies and India's most prominent corporates all powered by exceptional Indian talent.

About Wesley Clover International

Wesley Clover International is a private, global investment management firm and holding company with an extensive track record in Cloud and SaaS innovation. The firm invests in next-generation applications for fixed and mobile communications, video analytics, security, customer engagement, and business enablement from early-stage start-ups through publicly traded companies.

ROLE OVERVIEW

We are looking for a skilled Backup Administrator to join our growing infrastructure team in Gurgaon. In this role, you will take ownership of Veeam-based backup deployments, work directly with customer IT teams, and ensure seamless onboarding and delivery of backup and business continuity services.

KEY RESPONSIBILITIES

Deployment & Technical Administration

• Provision accounts and infrastructure for Veeam deployments (Veeam console, S3 GUIs, etc.)
• Install and configure Veeam Backup & Replication and other Veeam product suite solutions
• Troubleshoot Veeam Backup & Replication issues and resolve product-related incidents

Project & Customer Management

• Manage multiple concurrent onboarding projects, prioritizing work against aggressive timelines
• Collaborate closely with customer IT teams to ensure proper and timely deployment of services
• Ensure all sales and customer requests are handled promptly and in line with defined procedures

Communication & Coordination

• Respond to customer queries professionally, maintaining clear communication pre- and post-delivery
• Coordinate onboarding schedules and project timelines with partners and clients

QUALIFICATIONS

Basic Qualifications Preferred Qualifications:

• 3 to 5 years of experience in backup & business continuity, cloud technologies, or IT operations (SaaS, IaaS, DRaaS, BaaS)
• Hands‑on experience with Veeam Backup & Replication and related products
• Strong problem-solving and organizational skills with attention to detail
• Ability to independently manage small projects from start to finish
• Professional certifications (e.g., Veeam VMCE or equivalent)
• Experience with work management or ticketing systems (CRM, Salesforce, Zendesk)
• Familiarity with virtualization platforms: VMware, Hyper‑V, or Nutanix
• Previous hands‑on experience with DRaaS, BaaS, IaaS, or SaaS environments

WHY JOIN WCS INDIA?

• Work with a globally connected team across Canada and India
• Exposure to cutting‑edge Cloud, SaaS, and enterprise backup technologies
• Collaborative and growth‑oriented culture with international project exposure
• Opportunity to advance your career in a fast‑growing digital transformation company