Backup Administrator

Outworx Solutions; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Outworx Solutions in Uttar Pradesh, India is seeking an experienced L2 Backup Engineer to manage, monitor, and troubleshoot enterprise backup and recovery environments. You will work with EMC Networker, Druva, and Rubrik to ensure reliable data protection and adherence to SLAs.

Responsibilities include monitoring daily backup jobs, investigating failures, administering Druva and Rubrik environments, configuring policies, and performing restores.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 3-5 years of experience in Backup Administration or Infrastructure Operations.
• Hands-on with EMC Networker, Druva, and Rubrik.

Responsibilities

• Monitor daily backup jobs and ensure successful completion across enterprise environments.
• Investigate and resolve backup failures, performance issues, and storage-related alerts.
• Perform backup, restore, and recovery activities as per business requirements.
• Ensure backup policies and schedules are implemented and maintained correctly.
• Administer and support Druva Data Resiliency Cloud environments.
• Configure and manage backup policies for servers, endpoints, Microsoft 365, and cloud workloads.
• Perform data recovery and restoration activities using backup tools.
• Monitor backup health, storage utilization, and compliance reports.
• Manage and troubleshoot backup environments, including SLA domains and retention policies.
• Execute file-level, database-level, and VM-level restores.

Skills

EMC Networker

Druva

Rubrik

Backup administration

ITIL

Education

Bachelor's degree in Computer Science / IT

Tools

ServiceNow

SAN/NAS

Azure

AWS

GCP

Job description

Job Summary

We are seeking a skilled L2 Backup Engineer to manage, monitor, troubleshoot, and support enterprise backup and recovery environments. The ideal candidate should have hands-on experience with EMC Networker, Dhruva (Druva) and Rubrik backup solutions, strong knowledge of backup infrastructure, disaster recovery processes, and the ability to resolve complex backup-related incidents while ensuring adherence to operational SLAs.

Backup Operations & Monitoring

• Monitor daily backup jobs and ensure successful completion across enterprise environments.
• Investigate and resolve backup failures, performance issues, and storage-related alerts.
• Perform backup, restore, and recovery activities as per business requirements.
• Ensure backup policies and schedules are implemented and maintained correctly.

Druva Administration

• Administer and support Druva Data Resiliency Cloud environments.
• Configure and manage backup policies for servers, endpoints, Microsoft 365, and cloud workloads.
• Perform data recovery and restoration activities using Backup tool.
• Monitor backup health, storage utilization, and compliance reports.

Rubrik Administration

• Manage and troubleshoot backup environments.
• Configure SLA domains, backup schedules, and retention policies.
• Execute file-level, database-level, and VM-level restores.
• Monitor cluster health, replication, archival, and backup performance.

Incident & Problem Management

• Handle L2 incidents and service requests related to backup infrastructure.
• Perform root cause analysis (RCA) for recurring backup failures.
• Work closely with infrastructure, storage, cloud, and application teams for issue resolution.
• Escalate critical issues to L3/vendor support when required.

Technical Skills

• Hands-on experience with EMC Networker, Druva and Rubrik backup platforms.
• Strong understanding of enterprise backup and recovery concepts.
• Knowledge of storage technologies, SAN/NAS environments, and cloud platforms (Azure/AWS/GCP).
• Familiarity with ITIL processes and ticketing tools such as ServiceNow.

Troubleshooting Skills

• Backup failure analysis and remediation.
• Restore validation and recovery testing.
• Capacity planning and performance tuning.
• Log analysis and root cause identification.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3-5 years of experience in Backup Administration or Infrastructure Operations.