Back Office Executive (elevators background only)

Glan Management Consultancy; Delhi; On-site; INR 167,400 - 223,200; Full time

Job summary

A consultancy firm in Delhi is looking for a Back Office Executive with a background in elevators. The role involves managing customer complaints, maintaining order data, and overseeing AMC management. Candidates should have a graduate degree and 1-5 years of experience in similar roles. The company offers a salary range of 15-20k per month. Interested candidates may apply via email with their updated resume.

Qualifications

• Experience in customer complaint management and CRM/ERP systems.
• Ability to maintain accurate order data and follow up with business executives.
• Knowledge of AMC management and basic administrative tasks.

Responsibilities

• Manage and attend to customer complaints, ensuring proper assignment and record-keeping.
• Maintain order data and follow up with relevant business units.
• Handle AMC management and data drafting as required.

Skills

Customer Complaint Management

CRM/ERP Management

Order Data Maintenance

AMC Management

Education

Graduate

Job description

Share Job :# Back Office Executive (elevators background only) **Company:** Glan Management Consultany **Location:** Delhi **Experience:** 1-5 year **Salary:** 0 **Employment Type:****Job Description:****Position**: Back Office Executive (elevatorsbackground only)**Location**: Chattarpur, Delhi**Experience**: 1-5 year**Salary**: 15-20k**Industry**: manufacturing**Qualification**: Graduate · Customer Complaint management including attending to the customer`scomplaints & assigning it to the field persons & maintaining complaintrecords (Hard/ Soft Copy) till the complaint closure. · CRM/ ERP Complaint Management · Maintaining Order data including follow up with the concerned BusinessExecutive & ensuring the submission of the same. · Material Challan data maintenance (Manual Entry)..To be omitted post ERPimplementation. · AMC Management - Renewal/ Fresh (Draft and maintain data) **mail updatedresume with salary:****[e-mail]****satish -8802749743** website: Google search: Glan Management Consultancy**Key Skill:** back office executive, front office, elevators, receptionist, back office, office coordinator, admin executive**Posted on:**20th Nov, 2020### Apply for Back Office Executive (elevators background only)