Azure Cloud / Windows Engineer

Basebiz; Pune District; On-site; INR 1,260,000 - 1,540,000; Full time

Job summary

Basebiz is seeking a Windows & Azure Cloud Engineer in Pune to design, deploy, and support Azure-based infrastructure for client projects. The role focuses on efficient incident handling, automation, and adherence to ITIL processes while delivering high-quality cloud solutions.

The ideal candidate has 6+ years in IT infrastructure, deep Azure experience, and strong collaboration skills to work with clients and internal teams.

Qualifications

• Experience in IT infrastructure solutions with Azure public cloud.
• Strong ability to troubleshoot Azure Infra and network issues.
• Experience following ITIL processes in a service delivery environment.
• Excellent customer service orientation and teamwork.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Azure Incident Management with L2 support and RCA delivery.
• Service Delivery automation through scripts and workflows.
• Documenting and updating operational procedures.
• Escalation management to ensure timely resolutions.
• Knowledge management and internal knowledge sharing.

Skills

Cloud infrastructure design

Troubleshooting

ITIL processes

Customer service

Team collaboration

Tools

Azure

Azure Monitor

Azure Networking

Windows Server

SQL Server

PowerShell

Docker

Kubernetes

Azure DevOps

Job description

Windows & Azure Cloud Engineer

Pune

Salary: 14 LPA max

Virtual Interviews

Exp: Over 6 years

The Azure Engineer implements effective infrastructure solutions and will be responsible for planning, designing, as well as supporting deployment efforts for our clients for the delivery of project-based assignments including proof-of-concept, analysis, design/architecture, deployment and support.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Azure Engineer is primarily responsible for:

• Azure Incident Management Extensive troubleshooting skills required for Azure public cloud/Windows. The Azure engineer needs to provide L2 support for public cloud and Wintel as per the desired SLA. The engineer also needs to follow the ITIL process for day-to-day tasks and for the planned activities. Responsible for providing the RCA on priority issues.
• Service Delivery Automation A modern support operation needs to be driven by automation. It is expected that as part of this role that the engineer will be looking to provide automated workflows or scripts to solve common issues with customer environments;
• Operational Procedure Documentation – The support engineer will be tasked with ensuring that all support operation procedures.
• Provide escalation management – The support is responsible for ensuring all technical issues received from clients are effectively escalated to either the professional service team or to Microsoft premier support to ensure a resolution can be found for customers.
• Assists knowledge management – The Engineer will lead in maintaining an environment conducive to exchanging and sharing knowledge internally.

Microsoft Technical Skills:

• Microsoft Azure Architecture Skills (AZ-300 & AZ-301) /Azure Networking (Az-700)
• Minimum of 6 years of progressive experience in IT infrastructure solutions
• Minimum of 4 years of experience in Azure public cloud.
• Minimum of 3 years of experience in Wintel technologies.
• Minimum of 1 years of experience in Azure Monitor.
• Minimum of 4 years of experience deploying cloud-based infrastructure solutions
• Strong troubleshooting experience in Azure Infra and Azure network.
• Experienced with ITIL process.
• Deployment of Azure Active Directory with on-premises Active Directory integration
• Integration of network-to-network connectivity with Azure Virtual Network Gateways, ExpressRoute, and vendor-specific VPN appliances
• Deployment of Azure networking, load balancing, and security technologies
• Deployment of storage services on Microsoft Azure
• Deployment of virtual machines on Microsoft Azure
• Migration of existing infrastructure resources to Microsoft Azure
• Implementation of locally-redundant and geographically-redundant solutions
• Deployment of Azure Backup and Azure Site Recovery services
• Understands Role Based Access Controls and Identity Access Management policies
• Experience with network planning, design, and management
• Experience with network security concepts and practices
• Experience with Microsoft Windows Server troubleshooting.
• Experience with Microsoft SQL Server or equivalent relational database software
• Experience with backup, disaster recovery, and business continuity planning
• Demonstrates strong customer service orientation and ability to work in a team-oriented, collaborative environment
• Demonstrates strong written and verbal communication skills
• Demonstrates strong organizational and time management skills
• Desire to continuously learn new and emerging technologies

Desirable Skills:

• Docker Skills
• Azure Kubernetes skills
• Azure Devops