AVPI,Solution Lead - Workforce Enablement

Revantage Global Services India; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Revantage, based in Bangalore, is seeking a Solution Lead - Workforce Enablement to drive secure, scalable workforce technology for AirTrunk’s data centre operations. You will own the end-to-end design, integration and deployment of mobile and wearable workforce solutions in collaboration with Operations, Technology, Security and vendors.

You will guide field teams and contractors, shaping the roadmap, ensuring adoption, and delivering ongoing support across the portfolio of technologies and

Responsibilities

• Shape a secure and scalable workforce technology ecosystem that helps site teams and contractors complete operational work safely, efficiently and consistently.
• Improve the field-worker experience across wearable devices, tablets, mobile asset-management tools, collaboration services and the platforms that support them.
• Lead the technical quality of workforce enablement change from discovery through implementation, adoption and ongoing support across AirTrunk's growing data centre portfolio.
• Define solutions for RealWear and other wearable devices, rugged tablets, mobile phones, peripherals and shared devices, including enrolment and deployment.
• Lead the design and evolution of mobile asset-management, work-management, inspection, permit, collaboration and workforce applications used by employees and contractors.

Job description

Who We Are

Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services. With a corporate purpose of 'In Pursuit of Better', Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company's footprint extends across North America, Europe and Asia Pacific.

Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.

Solution Lead - Workforce Enablement

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world's most transformational companies. And we're doing so sustainably, for today and tomorrow.

Having opened Australia's first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

Your Impact

As Solution Lead - Workforce Enablement, based in Revantage's Bangalore office, you will report to the Practice Lead - Data Centre Applications and partner closely with Data Centre Operations, Technology, Engineering, Security, vendors and managed services teams. You will be the technical lead for the systems, devices and digital tools that enable AirTrunk's operational workforce and contractors, making your mark in a number of ways:

• Shape a secure and scalable workforce technology ecosystem that helps site teams and contractors complete operational work safely, efficiently and consistently.
• Improve the field-worker experience across wearable devices, tablets, mobile asset-management tools, collaboration services and the platforms that support them.
• Lead the technical quality of workforce enablement change from discovery through implementation, adoption and ongoing support across AirTrunk's growing data centre portfolio.

What you'll do

• Strategy and roadmap: Own and maintain the workforce enablement solution roadmap with the Practice Lead and operational stakeholders, aligning investment, lifecycle plans and delivery priorities to workforce needs and enterprise technology strategy.
• Solution design and architecture: Lead end-to-end design of secure, resilient and supportable workforce solutions spanning applications, mobile services, devices, identity, connectivity, integrations, data and supporting cloud or infrastructure components.
• Field-worker experience: Work directly with data centre teams and contractors to understand field activities, constraints and safety requirements, and translate them into simple digital journeys that work in operational environments.
• Devices and mobility: Define solutions for RealWear and other wearable devices, rugged tablets, mobile phones, peripherals and shared devices, including enrolment, configuration, application deployment, support and replacement.
• Operational applications: Lead the design and evolution of mobile asset-management, work-management, inspection, permit, collaboration, knowledge and workforce applications used by employees and contractors.
• Identity and access: Support the Design of fit-for-purpose access for employees, contractors and shared-device scenarios, including authentication, role-based access, joiner-mover-leaver controls, privileged access and periodic review.
• Connectivity and offline operation: Define application and device behaviour for plant rooms, remote areas and other constrained environments, including wireless coverage dependencies, offline working, synchronisation, data recovery and graceful degradation.
• Security and device management: Partner with Information Security and infrastructure teams to establish mobile application management, unified endpoint management, compliance, patching, encryption, remote support, logging and data-loss controls.
• Integration and data: Define and assure integrations with EAM, identity, collaboration, document management, service management, learning, data and analytics, and operational systems such as DCIM, BMS and EPMS.
• Technical leadership: Direct delivery partners, software suppliers, integrators and managed service providers across application, device, identity, connectivity and security components; act as the primary technical point of contact for workforce enablement.
• Governance and assurance: Own technical assurance across design, build, test and depl