Australia Counselor

Honorix Overseas Pvt. Ltd.; Surat; On-site; INR 300,000 - 540,000; Full time

Job summary

Honorix Overseas Pvt. Ltd. in Surat, India is seeking an Australia Counselor for a full-time, on-site role.

You will counsel prospective students and clients on study, immigration, and visa options for Australia, including course and university choices, documentation, timelines, and costs. You will manage inquiries, maintain client records, coordinate with internal teams, and follow clients through the application journey while participating in promotional activities and staying updated on

Qualifications

• Strong counseling and advisory skills with ability to guide clients on Australia study/immigration options.
• Excellent English communication (spoken and written); local languages are a plus.
• Customer service mindset with empathy and relationship-building ability.
• Organizational and documentation skills for handling forms and records accurately.
• Ability to learn and stay updated on education and visa policies relevant to Australia.
• Proficiency with basic computer applications for managing leads and follow-ups.
• Bachelor’s degree in any discipline; education or counseling background preferred.
• Prior overseas education counseling experience for Australia is advantageous.

Responsibilities

• Counsel prospective students and clients on study, immigration, and visa options for Australia.
• Conduct detailed consultations, assess client profiles, and explain eligibility and timelines.
• Manage inquiries, maintain client records, and coordinate with internal teams.
• Follow up with clients throughout the application journey and support documentation.
• Participate in promotional activities and information sessions; stay current on policies.

Skills

Counseling

English communication

Customer service

Organization

Documentation

Lead follow-up

Learning agility

Education

Bachelor's degree

Education/Counseling preferred

Tools

CRM

Microsoft Office

Email

Job description

Company Description

Honorix Overseas Pvt. Ltd. is an overseas education and immigration consultancy that supports individuals in pursuing international study, work, and travel opportunities. The organization offers personalized guidance for student, visitor, spouse, and immigration services, along with training in IELTS, PTE, TOEFL, Spoken English, interview preparation, and education loan assistance. Honorix Overseas focuses on honest advice, tailored solutions, and clear processes to help clients make informed decisions. The team is committed to building long-term relationships and providing support at every stage of the overseas journey.

Role Description

The Australia Counselor is a full-time, on-site role based in Surat. The role involves counseling prospective students and clients on study, immigration, and visa options in Australia, including course selection, university choices, and documentation requirements. The counselor will conduct detailed consultations, assess client profiles, and provide accurate information on eligibility, processes, timelines, and costs. Daily responsibilities include managing inquiries, maintaining updated client records, coordinating with internal teams, and following up with clients throughout their application journey. The role also includes participating in promotional activities, information sessions, and maintaining current knowledge of Australian education and immigration policies.

Qualifications

• Strong counseling and advisory skills, with the ability to understand client needs and provide clear, accurate guidance on Australian education and immigration pathways.
• Excellent communication skills in English (spoken and written), with the ability to explain complex processes in a simple, professional manner; knowledge of local languages is an advantage.
• Customer service and relationship management skills, including responsiveness, empathy, and the ability to build trust and long-term client engagement.
• Organizational and documentation skills, including attention to detail, record-keeping, and handling application forms and supporting documents accurately.
• Ability to learn and stay updated on Australian universities, courses, visa categories, and regulatory changes, and apply this knowledge in daily counseling work.
• Proficiency with basic computer applications (email, spreadsheets, CRM or similar tools) for managing leads, client data, and follow-ups.
• Bachelor’s degree in any discipline; education, counseling, or related fields preferred.
• Prior experience in overseas education counseling, especially for Australia, is highly beneficial but motivated candidates with relevant skills will be considered.