Asterisk Developer_Offrolls_1 Year Contract_ True Balance

True Credits Pvt. Ltd.; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

True Credits Pvt. Ltd. is seeking an experienced Manager Asterisk Developer to own the end-to-end Asterisk-based telephony platform, dialer, and SIP connectivity. The role requires hands-on expertise in Asterisk, AGI, SIP, WebRTC, and high-volume calling environments.

You will lead a technical team, drive design reviews, and ensure platform stability, performance, and scalability while coordinating with vendors and business teams.

Qualifications

• 7+ years of software/telephony development experience with hands-on Asterisk

Responsibilities

• Lead development and enhancement of the in-house dialer platform.
• Manage and optimize Asterisk, SIP, RTP, AGI, IVR, and call flows.
• Coordinate with IT, Telecom, Business teams, and vendors.
• Mentor the Asterisk/Dialer development team.

Skills

Asterisk

SIP/VoIP

Leadership

Tech lead

Tools

PHP

Python

Node.js

React

Job description

About True Credits Established in 2019, True Credits is the RBI licensed NBFC that provides innovative financial services to empower the next billion unbanked users. They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards unbanked users who have created a huge demand for instant credit services in India.

We are looking for an experienced Manager Asterisk Developer to lead the development, enhancement, and support of our in-house calling/dialer platform used by our Business teams.

The role will have end-to-end ownership of the Asterisk-based telephony platform, dialer application, SIP connectivity, call flows, integrations, and technical team management. The candidate should have strong hands-on experience in Asterisk, AGI, SIP/telephony and web-based application development.

Roles and responsibilities:

• Lead development and enhancement of the in-house dialer platform.
• Manage and optimize Asterisk, SIP, RTP, AGI, IVR, and call flows.
• Manage SIP integrations and high-volume calling requirements.
• Troubleshoot Asterisk, SIP, RTP, dialer, and telecom connectivity issues.
• Develop and optimize WebRTC-based dialer features.
• Ensure platform stability, scalability, performance, and availability.
• Lead technical design, code reviews, testing, deployments, and production support.
• Coordinate with IT, Telecom, Business teams, and vendors.
• Implement monitoring, logging, alerting, and technical documentation.
• Lead and mentor the Asterisk/Dialer development team.

Technical Skills:

• Strong hands-on experience with Asterisk, FreeSwitch, SIP, RTP, VoIP, IVR, Dial Plans, Trunks, and AGI.
• Experience with high-volume SIP/telephony environments.
• Strong PHP/Python and Node.js development experience.
• Experience with APIs, databases, and application integrations.
• Working knowledge of React, Angular, and JavaScript.
• Good understanding of CPS, concurrent calls, codecs, latency, and call quality.
• Strong knowledge of SIP, RTP, VoIP, IVR, Call Routing, Voice & Chat BoT, Dial Plans, SMS Gateway and Trunks.

Development Knowledge:

Backend Development

• Strong experience in PHP/Python.
• Strong experience in Node.js.
• Experience developing APIs and backend services.
• Good understanding of databases and application integrations.

Frontend Development

• Working knowledge of:
  • HTML
  • CSS
  • JavaScript
• Ability to understand and manage web-based dialer interfaces and business workflows.

Leadership & Management :

• Lead developers and provide technical direction.
• Plan development, releases, and production support.
• Conduct code reviews and ensure development best practices.
• Translate business requirements into technical solutions.
• Own critical production issues through resolution.
• Coordinate with telecom partners and vendors.

Required Experience

• 7+ years of overall software/telephony development experience, with strong hands-on Asterisk experience.
• Experience managing or leading a technical development team.
• Experience in fintech, BFSI, collections, customer support, contact center, or high-volume calling environments will be preferred.
• Experience working with large-scale SIP/telephony environments will be an added advantage.