Asst. Planning and Ops Manager, SIMS

Amazon.com Inc.; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Amazon India in Bengaluru is seeking a dynamic Asst. Planning and Ops Manager to drive operational and supply chain excellence, owning seller/vendor performance on the marketplace, and collaborating with Seller ISMs, SC Ops, and tech teams to improve dashboards and execution.

This role requires self-motivation, project management skills, and the ability to work across categories to protect vendor and customer experience while delivering on key programs that improve efficiency and inventory

Qualifications

• 2+ years of sales experience.
• Experience analyzing data and best practices to assess performance drivers.

Responsibilities

• Ensure seller/vendor operational performance delivery inline with targets.
• Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders.
• Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain.
• Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time.
• Retrieve and analyze data using Excel, Access, SQL or other data management systems.
• Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program.
• Work with Cross-functional teams to deliver operational performance / projects.
• Successful candidates will be high analytical and having strong deep dive bias, excellent communicators, strong influencers, curious, highly motivated and effective within distributed teams.

Skills

Data analysis

Sales experience

Cross-functional collaboration

Tools

Excel

Access

SQL

Job description

We are looking for a dynamic, organized and self-starting Asst. Planning and Ops manager who can drive innovation, set up the processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.

You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience. You will also be in-charge of driving system/process improvements working with Seller ISMs, SC Ops teams, vendor operations, and delivering on key operation programs which makes the Amazon India business sustainable and profitable in the long term. You will create, write and review business cases, perform supporting research and analysis, and develop solutions from conceptualization to execution and monitoring.

This position requires strong self-motivation, self-starting and project management skills. The ideal candidate will have the ability to work closely with all the category leaders, operations team, and technology teams to develop strategy, dashboards, and modes of execution to solve complex inbound operation and inventory health problems. The candidate will be working with cross-functional teams to deliver on seller / vendor operational performance along with key operations improvement programs.

The position is located in Bangalore, India.

Key job responsibilities

• Ensure seller / vendor operational performance delivery inline with targets
• Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders
• Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain
• Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time
• Retrieve and analyze data using Excel, Access, SQL or other data management systems
• Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program
• Work with Cross-functional teams to deliver operational performance / projects
• Successful candidates will be high analytical and having strong deep dive bias, excellent communicators, strong influencers, curious, highly motivated and effective within distributed teams.

Basic Qualifications

• 2+ years of sales experience
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience meeting revenue targets and quotas
• Experience in e-commerce
• Experience working in a fast-paced and highly cross-functional organization

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.