Asst Manager Quality

Faurecia; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Forvia in Pune, India seeks an experienced Customer Quality professional to lead interactions with OEMs, resolve quality issues, and drive corrective actions across cross-functional teams.

You will employ structured problem-solving (8D, GD&T) and ensure containment, root cause, and preventive actions per IATF 16949 standards while promoting awareness of product quality and customer requirements throughout the organization.

Qualifications

• Bachelor’s degree in Mechanical or Automobile Engineering (required).
• IATF 16949 Internal Auditor or Six Sigma Green Belt preferred.
• 8-12 years of experience in automotive quality.
• Experience handling OEM customers individually (OEMs like TML, VW, M&M, Cummins).
• Strong knowledge of quality tools and problem-solving methods.

Responsibilities

• Be the first point of contact for customer concerns.
• Analyze requirements and resolve identified problems and risks.
• Drive structured problem-solving for quality issues and corrective actions with cross-functional teams.
• Interact daily with customers to strengthen Customer Quality.
• Promote awareness of product quality and customer requirements across the organization.
• Implement learnings and deploy them horizontally across processes.
• Experience handling OEM customers independently is preferred.

Skills

Quality management

Communication

Team leadership

Presentational skills

Continuous improvement

Education

Bachelor’s degree in Mechanical/Automobile Engineering

IATF 16949 Internal Auditor / Six Sigma Green Belt

Tools

8D analysis

GD&T

Quality core tools

Job description

Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your Mission, Roles And Responsibilities

• Be first point of contact for customer concerns.
• Analyze the customer requirements and resolve the identified problems and risks.
• Drive structured problem‑solving approach for any quality issues, customer rejections & initiating appropriate corrective actions, permanent actions & lessons learned along with cross‑functional team.
• Interact with different customers on a day‑to‑day basis to establish & strengthen Customer Quality.
• Responsible for creating awareness about product quality & customer specific requirements across.
• Implement learnings and its horizontal deployment.
• Preferable experience of handling OEM customer independently.

Ideal candidates will have / be

• Minimum Bachelor’s degree in Mechanical/Automobile Engineering.
• QMS & preferred IATF 16949 Internal Auditor / Six Sigma Green Certified.

Experience

• 8–12 years of experience in quality management / customer quality in automotive environment.
• Must have experience in dealing with customers individually (TML, VW, M&M, Cummins etc).
• Proven track record in leading customer quality and managing customer issues.
• Experience with quality core tools, 8D analysis, GD&T and problem‑solving methodologies.
• Leading to register customer voices and provide solution to them.

Skills And Competiencies

• Solid knowledge of quality in production.
• Process orientation and good communication skill (English preferred).
• Strong skills in team handling.
• Strong presentation skills to communicate quality metrics and performance data.
• Continues improvement mindset.

What We Can Do For You

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
• We are the seventh‑largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
• We welcome energetic and agile people who can thrive in a fast‑changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count.
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in‑person training within FORVIA University (five campuses around the world).
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net‑Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy.