Associate Training Specialist | Mumbai

SmartRecruiters, Inc.; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

TSS Consultancy is a rapidly growing product-based company focused on Fintech and Regtech solutions. We engage with leading brokers, banks and regulatory bodies to fight financial crime through innovation.

The role involves visiting client locations across India to demonstrate products, gather requirements, and coordinate with Product, Technology, Implementation and Support teams to ensure smooth onboarding and adoption.

Qualifications

• Understanding of Indian stock-market ecosystem and trading lifecycle
• Knowledge of NSE/BSE, brokers, clearing corporations, and depositories
• Familiarity with OMS, RMS, orders, trades, margins, positions, holdings, contract notes and settlements

Responsibilities

• Visit client locations and conduct product demonstrations and discussions.
• Understand clients' trading, broking, compliance, surveillance and back-office processes.
• Explain how our product features address client requirements.
• Gather and document client requirements, issues and change requests.
• Coordinate with Product, Technology, Implementation and Support teams.
• Support client onboarding, product training and adoption.
• Build strong relationships with client stakeholders and ensure effective communication.
• Stay updated with Indian capital-market and regulatory developments.

Skills

Stock market knowledge

Capital markets understanding

OMS/RMS/orders and trades

Verbal communication

Client requirements gathering

Problem solving

Education

Bachelor's degree in Finance/Commerce/Business/Economics/CS/Engineering

NISM or capital-market certification

Tools

Excel

PowerPoint

Job description

• TSS Consultancy is a rapidly growing product-based company dedicated to delivering comprehensive solutions tailored to the unique needs of Fintech and Regtech organizations. Our mission is to fight financial crime through innovation and expertise. With a keen understanding of the market, we have developed cutting-edge products that set us apart in the industry.
• Our commitment to excellence has earned us the trust and partnership of some of the most prestigious institutions. We proudly serve 9 out of the top 10 brokers, 4 out of the top 5 private sector banks, and 3 out of the top 4 exchanges. Our client portfolio extends further, including leading financial institutions and regulatory bodies, reinforcing our reputation as a reliable and forward-thinking partner.
• We have our vibrant offices in the cities of Mumbai, Rajkot and Gandhinagar. In our growing presence we currently have our clients across India, South Africa and USA.

Job Description

Key Responsibilities:

• Visit client locations and conduct product demonstrations and discussions.
• Understand clients' trading, broking, compliance, surveillance, and back-office processes.
• Explain how our product features can address client requirements.
• Gather and document client requirements, issues, and change requests.
• Coordinate with Product, Technology, Implementation, and Support teams.
• Support client onboarding, product training, and product adoption.
• Build strong relationships with client stakeholders and ensure effective communication.
• Stay updated with Indian capital-market and regulatory developments.

What We Are Looking For :

• Good understanding of the Indian stock-market ecosystem and trading lifecycle.
• Knowledge of NSE, BSE, brokers, clearing corporations, and depositories.
• Understanding of concepts such as OMS, RMS, orders, trades, margins, positions, holdings, contract notes, and settlements.
• Excellent verbal communication and presentation skills.
• Ability to interact confidently with clients and understand their requirements.
• Good problem-solving and stakeholder-management skills.
• Comfortable using Excel and PowerPoint.

Additional Information

Preferred :

• NISM or other relevant capital-market certification.
• Bachelor's degree in Finance, Commerce, Business, Economics, Computer Science, Engineering, or a related field.
• Candidates should be comfortable with regular client visits and a client-facing/field-oriented role.