Associate Technical Services Engineer

Fujitsu; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Relocation Supported

Visa Sponsorship: No

Job summary

Fujitsu in Chennai seeks a qualified professional to support Japanese clients with 3–5 years of experience and JLPT N2+. The role requires ITIL expertise, strong communication, and vendor management skills, with a willingness to work a 24x7 rotational shift from the Chennai office.

Relocation support is available; visa sponsorship is not. The candidate should be comfortable engaging with multicultural stakeholders and managing end-to-end project delivery in a dynamic, global IT service

Qualifications

• Graduate with 3–5 years of relevant work experience.
• Proficiency in Japanese language (JLPT N2 or above).
• ITIL certified with strong understanding of IT service management and IT operations.
• Excellent communication, coordination, interpersonal, and presentation skills.
• Experience in vendor management, reporting, and metrics/KPI management.
• Willingness to work in a 24x7 rotational shift environment from the Chennai office.
• Experience working with Japanese clients and stakeholders.
• Experience in project transition and knowledge transfer activities.
• Strong understanding of end-to-end project delivery and operational processes.

Skills

Japanese language

ITIL knowledge

Communication skills

Vendor management

KPI reporting

Multicultural client facing

Education

Any Graduate

Tools

Microsoft Office

Windows Administration

Linux Administration

Job description

Job Location: Chennai

Location Flexibility: Primary Location Only

Req Id: 11334

Posting Start Date: 8/17/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Description -

Required Qualifications & Experience

• Any Graduate (Japanese language qualification preferred)
• 3 to 5 years of relevant work experience
• Proficiency in Japanese language (JLPT N2 or above)
• ITIL certified with a strong understanding of IT service management and IT operations
• Good knowledge of Microsoft Office applications
• Excellent communication, coordination, interpersonal, and presentation skills
• Experience in vendor management, reporting, and metrics/KPI management
• Willingness to work in a 24x7 rotational shift environment from the Chennai office
• Experience working with Japanese clients and stakeholders
• Experience in project transition and knowledge transfer activities
• Strong understanding of end-to-end project delivery and operational processes

Technical Skills

• Experience in BAU (Business As Usual) operations and support management
• Ability to monitor, analyse, and report operational metrics
• Familiarity with IT infrastructure and service delivery processes
• Good to have hands-on experience or knowledge of:
  • Windows Administration
  • Linux Administration

Preferred Attributes

• Strong stakeholder and vendor management skills
• Customer-centric approach with excellent problem-solving abilities
• Ability to lead operational activities and coordinate across multiple teams
• Experience working in multicultural and client-facing environments, particularly with Japanese customers
• Strong ownership, planning, and escalation management capabilities

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.