Associate Technical Project Management - Scrum Lead

Optum; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading healthcare solutions provider in India is seeking an Associate Technical Project Management - Scrum Lead. This role involves guiding agile teams and managing projects from initiation to release in the US healthcare industry. The ideal candidate has extensive experience in Agile methodologies and strong facilitation skills. A bachelor’s degree and Scrum Master certification are required. This is a full-time position with a mid-senior level focus.

Qualifications

• 5+ years of industry experience focusing on Appeals and Claims in US healthcare.
• Solid knowledge of Agile methodologies and their application in software development.
• Excellent facilitation and communication skills for cross-functional collaboration.

Responsibilities

• Act as a servant leader and coach to development teams in agile principles.
• Facilitate all Agile ceremonies ensuring adherence to the Scrum framework.
• Monitor project progress and mitigate risks that may impact delivery.

Skills

Agile methodologies

Facilitation skills

Communication skills

Problem-solving and conflict resolution

Collaboration

Education

Bachelor's degree

Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

Tools

Agile project management tools

Rally

JIRA

Job description

Overview

Associate Technical Project Management - Scrum Lead at Optum. This role involves managing projects from the Initiation phase through the Release phase of the Optum SDLC. The Scrum Master will facilitate the agile development process, liaise with product and automation teams, and drive the successful delivery of software solutions in the US healthcare industry.

Responsibilities

• Act as a servant leader and coach to the development teams, guiding them in adopting and implementing agile principles and practices
• Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring adherence to Scrum framework
• Collaborate with product owners, business stakeholders, and development teams to define project goals, scope, and backlog items
• Work closely with product and automation teams to ensure that the software solutions deliver value to business customers
• Foster a culture of continuous improvement, identifying and implementing process improvements to enhance team productivity and delivery efficiency
• Promote effective communication and collaboration within and across teams, ensuring clear understanding of project priorities, timelines, and dependencies
• Facilitate conflict resolution and help teams make decisions by fostering a collaborative and inclusive environment
• Monitor and track project progress, ensuring that the team is meeting sprint goals, deliverables, and timelines
• Identify and mitigate risks and issues that may impact project delivery, escalating as needed
• Collaborate with other Scrum Masters and Agile coaches across the organization to share best practices and drive continuous improvement
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives related to work locations, team changes, work shifts, flexibility of work benefits, and other decisions arising from the changing business environment

Required Qualifications

• Bachelor's degree
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
• 5+ years of industry experience, with a solid focus on Appeals and Claims processes in the US healthcare industry
• Extensive experience in liaising with product and automation teams to deliver value to business customers
• Extensive experience working in US Healthcare domain
• Solid knowledge and understanding of Agile methodologies (Scrum, Kanban, etc.) and their application in software development projects
• Proven excellent facilitation, communication, and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders
• Proven ability to handle multiple priorities and work in a fast-paced, dynamic environment
• Proven solid problem-solving and conflict resolution skills

Preferred Qualifications

• Second level Scrum Master certification (CSP, PSM II)
• 2+ years of experience playing the Scrum Master role
• Hands-on experience in tools like Rally, ALM
• Experience with Agile project management tools (e.g., Rally, JIRA, Trello, etc.)
• Healthcare domain experience
• Exposure to AI/ML based projects
• Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Hospitals and Health Care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

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