Associate/ Senior Associate

Dataflow; Dadri; On-site; INR 250,000 - 360,000; Full time

Job summary

Dataflow is seeking an Associate Operations to perform Primary Source Verification, ensuring accuracy and timely validation for applicants and clients. The role involves initiating checks, coordinating with authorities and vendors, and maintaining high-quality verification reports.

The ideal candidate has strong English communication, attention to detail, and analytical skills. The position is based in-office with five days a week attendance, suitable for fresh graduates up to four years of

Qualifications

• Bachelor's degree preferred.
• Fresher to 4 years of experience.
• Work from Office (5 days a week).
• Excellent Written & Spoken English: communicate clearly and professionally, both verbally and in writing.
• Detail orientation and an eye for accuracy; strong analytical abilities.

Responsibilities

• Initiate the verification process accurately within the system.
• Communicate with issuing authorities, educational institutions, previous employers, and vendors to obtain verification information.
• Review submitted documents for completeness and integrity; flag inconsistencies or tampering.
• Conduct secondary research on verification processes to stay updated on requirements and practices.
• Identify opportunities to improve efficiency of the background verification process.

Skills

English proficiency

Detail oriented

Analytical skills

Communication skills

Computer proficiency

Adaptability

Outbound calling

Education

Bachelor's degree

Job description

About the Role:

We are seeking a highly motivated and detail-oriented Associate Operations to perform the critical Primary Source Verification process. This role is important to our operations, ensuring the accuracy and timely completion of validation, verification, research workfor the applicants and for our clients.

Duties and Responsibilities:

• Initiation of Checks: Accurately initiate the verification process within our system,ensuring all necessary information is correctly reviewed and validated. This is the critical first step in the entire verification lifecycle.
• Communication & Coordination: Effectively communicate with various externalstakeholders such as, issuing authorities (government agencies, educational institutions, previous employers, etc.) and vendors located across different regions to request and obtain necessary verification information. Coordinate andcommunicate with internal stakeholders such as, applicant assist team,insufficiency support, immediate supervisors, client delivery managers etc. This requires clear and concise communication, both written and verbal.
• Quality Assurance: Conduct thorough review of submitted documents to ensure accurate processing and raise flags when documents are incomplete, unclear,tempered in any ways to the applicant. This ensures the accuracy and integrity of our reports.
• Research & Analysis: Conduct detailed secondary research and analysis on issuingauthorities and verification processes to stay up-to-date on requirements and best practices. This includes understanding the nuances of different verification sources and their processes.
• Process Improvement: Identify opportunities to improve the efficiency and effectiveness of the background verification process.

Qualifications and Work Experience:

• Education: Bachelor's degree preferred.
• Experience: Fresher to 4 years of experience.
• Mode of Working: Work from Office (all 5 Days of Working)
• Essential Skills:
• Excellent Written & Spoken English: Must be able to communicate clearly and professionally, both verbally and in writing. Emphasis on writing short,clear, and error-free messages and sentences.
• Detail Orientation: A strong ability to focus on details and identify even minor discrepancies or errors. A true "eye for detail" is essential.
• Analytical Skills: Ability to analyze information from various sources and synthesize it into a coherent report.
• Communication Skills: Ability to communicate effectively with a variety of stakeholders, including issuing authorities, vendors, and clients.
• Computer Proficiency: Must be comfortable with using computers and work on multiple screens, using internal tools.
• Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
• Open to Calling Profile: Comfortable making outbound calls to verification sources.

Skills Focus:

This role heavily emphasizes the following skills:

• Detail Orientation: Consistently and accurately processes information,minimizing errors.
• Eye for Detail: Proactively identifies discrepancies, inconsistencies, and errors in data.
• Identifying Errors: Quickly and accurately recognizes mistakes in

information or processes.

• Writing Short and Clear Messages and Sentences: Communicates

effectively and efficiently in writing, ensuring clarity and conciseness.