Associate, Sales Coordinator-Sales & Commercial

Panalpina, Inc.; Lucknow; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Panalpina, Inc. is seeking a proactive Freight Forwarding Sales professional to develop new business and maintain strong customer relationships. You will procure rates, prepare cargo quotations, and coordinate with operations, finance and service teams to secure contracts.

The role requires minimum 2 years in freight forwarding sales, a graduate degree, and fluency in English. Proficiency with CargoWise is a plus, and strong CRM use is expected.

Qualifications

• Minimum 2 years of sales experience in freight forwarding.
• Graduate from a reputed university; master's degree preferred.

Responsibilities

• Build and develop strong relationships with customers.
• Procure rates from rate quotes for enquiries for local selling businesses.
• Prepare quotations in CargoWise 1 with auto rating for clients.
• Coordinate sales activities and fix meetings.
• Penetrate sales opportunities from customers; generate business from leads.
• Update Sales Manager with daily CRM reports.
• Prepare monthly performance reports.
• Follow up on quoted rates; negotiate and secure business.
• Coordinate with operations, customer service, KAM, and finance.

Skills

English communication

Customer relationships

Sales orientation

Pressure handling

Education

Bachelor's degree

Master's degree (preferred)

Tools

CargoWise 1

CRM software

Job description

Job Summary

Maintaining and developing new business through sales.

Time Type: Full Time

Responsibilities

• Build and develop strong relationships with customers.
• Procuring rates from the product sending rate quote proposal for the enquiries for all local selling businesses (Branch/Field Sales/Corporate Sales/KAM)
• Preparing quotation in CargoWise 1 ensuring auto rating for the client rate
• Sales coordinator / support fixing meetings and other supporting activities
• Penetrate Deep Sales opportunity from all customers
• Generate business from sales lead received from Product heads, TLMs IV Heads.
• Updating Sales manager with report through CRM on daily basis
• Preparing performance reports on monthly basis
• Continue following up with customers on rates quoted, negotiate and secure the business.
• Sharing complete instructions to operations, customer service for handling shipment
• Set up credit facility for customer when required and obtain necessary approval from HO following the process.
• To work with team on combined focus towards product and trade lane development.
• Any other relevant job is assigned from time to time.
• Relationship Development: Development of Interpersonal relationships among other departments staff like operations, customer service, Key Accounts and Finance staff.

Decision Making Authority

Decision authority as delegated by the Regional Sales Manager/ Manager - Sales, in accordance with DSV regulations

Skills / Knowledge

• Must have fair overview knowledge on product and services offered.
• Smart in selling and committed to the job.
• Familiar with buy rates, pricing policies, routing, carrier services and frequencies.
• Must be familiar with geographical knowledge on global countries.
• Strong enough to face resistance, able to take pressure and handle customers during crises.

Competency

• Good English Communication Skills
• High competency in Computer knowledge
• Open minded and outgoing personality with good etiquette

Educational background / Work experience

• Minimum working experience of 2 Years in Sales in the field of Freight Forwarding.
• Minimum Graduate in any discipline from reputed University.
• Master's degree in management will be added advantage.

Language Skills

• Fluent in English (other languages depending on the location)

Computer Literacy

• MS Office skills and good knowledge regarding IT systems