Senior Associate/Assistant Manager – Field Sales

Jobtailor; Kanpur; On-site; INR 900,000 - 1,300,000; Full time

Job summary

DSV Air and Sea Pvt Ltd in Kanpur is seeking a senior business development professional to drive growth across Air and Sea freight, Customs clearance and Insurance products. You will develop new routes, manage key accounts, and achieve regional KPIs through effective market analysis and CRM utilization.

The role requires 5+ years of experience, an MBA, fluent English, and strong negotiation skills. You will lead sales visits, provide feedback, and coordinate with cross-functional teams to

Qualifications

• 5+ years of work experience in business development or sales.
• Experience gathering and analyzing market data across industries.
• Experience in an international company within a matrix organization.
• Graduate/MBA

Responsibilities

• Develop prospect business for route pairings within DSV Trade Lanes.
• Grow routes based on sales plans, customer target lists, and personal KPIs.
• Handle pre-sales activities and obtain customer feedback for the region.
• Generate business for Air, Sea, Customs Clearance, and Insurance products.
• Achieve individual gross profit and volume targets, including new-logo targets.
• Complete 60 sales visits and at least 5 joint sales visits per month.
• Maintain and develop customer relationships to enhance business growth.

Skills

Sales Strategy

Market Analysis

SOP Writing

Profit Targeting

Customer Feedback

Negotiation

Lead Generation

Procurement Mgmt

Capacity Mgmt

Trade Lanes

Education

MBA

Tools

CRM Tools

Microsoft Office

Excel

Word

PowerPoint

Microsoft Dynamics

Job description

• Develop prospect business for particular route pairings within DSV Trade Lanes
• Grow assigned routes based on aligned sales plans, customer target lists, and personal KPIs
• Handle pre-sales activities and obtain customer feedback for the region
• Generate business for Air, Sea, Customs Clearance, and Insurance products
• Achieve individual gross profit and volume targets, including new-logo targets
• Complete 60 sales visits and at least 5 joint sales visits per month
• Maintain a positive working environment within the branch
• Ensure customers receive credit after proper verification
• Collect payments from credit customers
• Maintain and develop customer relationships to enhance business growth
• Process inquiries for Air and Sea freight products and origin/destination charges
• Prepare SOPs/IOPs with internal stakeholders and lead account transitions
• Ensure mutually signed-off SOPs are completed within 2 days of account onboarding
• Report sales activity in the CRM tool and maintain 50 open opportunities from 30 customers
• Submit weekly sales visit plans to the line manager
• Pursue activities to achieve KPIs and complete CAF/SME documentation
• Conduct regional sales activities for DSV Air and Sea Pvt Ltd
• Build relationships with prospects and existing customers through regular visits
• Follow up on quotations, obtain feedback, negotiate, and close deals
• Generate sales leads for overseas branches
• Work toward branch sales KPIs and jointly develop Trade Lanes
• Conduct market surveys and monitor competitors
• Collect customer feedback and improve customer satisfaction
• Exercise delegated authority according to DSV standards and guidelines

Requirements

• 5+ years of work experience (minimum)
• Experience gathering and analyzing market data across various industries
• Experience working in an international company within a matrix organization
• Graduate/MBA
• Fluent in English (written and spoken)
• Other languages (written and spoken) preferred
• Good knowledge of Microsoft Office software, including Excel, Word, and PowerPoint
• Good knowledge of Customer Relationship Management tools and Microsoft Dynamic Tools
• Good knowledge of DSV products and global trade lanes
• Good knowledge of procurement and capacity management for air and ocean
• Profound knowledge of market trends and opportunities in various markets

Core Competencies

Demonstrates expertise in developing business for Air and Sea freight products, managing customer relationships, and achieving sales targets. Proficient in market analysis and CRM tools to drive growth and enhance customer satisfaction.

Highest-signal resume keywords

• Business Development
• Customer Relationship Management
• Sales Target Achievement
• Market Analysis
• Fluent in English

Hard Skills

• Sales Strategy
• Market Data Analysis
• SOP Preparation
• Gross Profit Targeting
• Customer Feedback Collection
• Negotiation Skills
• Sales Lead Generation
• Procurement Management
• Capacity Management
• Trade Lane Knowledge

Soft Skills

• Relationship Building
• Communication Skills
• Team Collaboration
• Problem Solving
• Positive Work Environment Maintenance

Certifications & Qualifications

• Graduate/MBA

Industry Keywords

• Air Freight
• Sea Freight
• Customs Clearance
• Insurance Products
• International Business
• Market Trends
• Sales KPIs
• Customer Satisfaction
• Trade Lanes
• Matrix Organization

Tools & Technologies

• CRM Tools
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Dynamic Tools