Associate, Revenue Operations Analyst

Splash; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Cvent is seeking an Associate/Senior Associate – Sales Planning in the Global Sales Operations team. You will partner with stakeholders to support inbound requests, resolve contract errors, and help implement automated reporting and data-driven processes.

The role emphasizes problem solving, process documentation, and timely execution. You will collaborate with Sales, Finance, and Tech teams, contribute to GTM planning, and assist with forecasting while ensuring data integrity and timely

Qualifications

• 1-2 years of experience in a customer-driven or operational role.
• Ability to compile, analyze and present data concisely.
• Familiarity with an 'Order to Cash' process or similar is preferred.
• Comfortable presenting to senior leadership and building consensus.
• Good project management skills to drive execution and manage stakeholders.
• Excellent multi-tasking with tight deadlines.

Responsibilities

• Support territory planning and quota allocation aligning with sales strategies.
• Assist in global sales commission and crediting processes with focus on accuracy.
• Collaborate with Sales, Finance, and Tech teams for GTM planning.
• Contribute to projects improving operational efficiency and data integrity across systems.
• Support analytics/PMO in automation solutions for reporting and workflows.
• Help maintain forecasting reporting templates and performance insights.
• Generate ad-hoc and recurring analyses for leadership decisions.
• Maintain process documentation for internal platforms.

Skills

Data analysis

Communication

Project coordination

Time management

Problem solving

Tools

Salesforce

Slack

MS Excel

MS Office

Job description

Overview:

Recruitment Scam Notice: Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “[e-mail]” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.

If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at [e-mail].

For more information, visit Cvent’s Recruitment Fraud Notice. https://www.cvent.com/en/notice-recruitment-fraud.

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

In This Role, You Will:

About the role:

We are seeking an Associate/Senior Associate – Sales Planning under the Global Sales Operations department. This role will require someone who can partner with various stakeholders to represent Sales and collaborate effectively on cross-functional projects. As an Associate/Senior Associate – Sales Planning, you will support Sales on inbound requests as well as the resolution of contract errors. If you thrive on problem solving, creating process documentation, and checking tasks off your to-do lists, this role is for you!

What you will be doing:

• Support territory planning and quota allocation exercises by pulling, organizing, and validating data to assist in alignment with sales strategies and business objectives
• Assist in the execution of global sales commission and crediting processes with a focus on accuracy and timeliness, under the guidance of senior team members
• Work closely with internal stakeholders across Sales, Finance, and Tech teams to support GTM planning activities and day-to-day operational needs
• Contribute to projects aimed at improving operational efficiency, including supporting automation initiatives and helping maintain data integrity across systems
• Collaborate with the Analytics/PMO team by providing data inputs and assisting in the implementation of automation solutions for reporting and operational workflows
• Support the sales forecasting process by helping build and maintain reporting templates that surface meaningful performance insights
• Assist in generating ad-hoc and recurring analyses to support Sales and Leadership decision-making
• Maintain and update process documentation on internal platforms to ensure accuracy, scalability, and continuity
• Respond to rep and stakeholder queries in a timely and professional manner while managing multiple priorities and deadlines

Here’s What You Need:

• 1-2 years of experience in a customer-driven or operational role – not exclusive to Sales
• Ability to compile, analyze and present data, findings and progress in a concise manner.
• Experience in Salesforce, Slack & MS Excel; proficient in other Microsoft Office suite of products
• Good understanding of Sales systems and processes.
• Effective communication (i.e., written, verbal and presentation)
• Self-motivated and strong drive to learn how to resolve errors, issues and process gaps.
• Familiarity with an "Order to Cash" process or something similar is preferred
• Ability to navigate the organization and establish relationships with key contacts to solve problems and formulate processes.
• Comfortable working with and presenting to senior leadership, including building consensus, navigating conflicts and challenging the status quo.
• Good project management skills to drive project execution and manage stakeholder expectations.
• Exceptional time management skills and an ability to juggle multiple projects simultaneously and respond to rep queries while meeting deadlines.
• Must have the ability to multi-task, prioritize and manage multiple tasks in a fast-paced, dynamically changing environment.

Disclaimer:

Beware of Recruitment Scams – Legitimate Cvent recruiting communications will always come from an official ‘[e-mail]’ email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit: https://www.cvent.com/en/notice-recruitment-fraud