Associate, Resource Analyst

EY; Ernakulam; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading professional services firm in Ernakulam is seeking an Experience Management Associate to provide vital reporting and administrative support to Service Line Resource Deployment teams. The ideal candidate will have 2-5 years of experience in resource management and skills in Microsoft Excel and Power BI. Responsibilities include producing performance summaries, supporting scheduling, and ensuring quality assurance in reporting. This is a great opportunity for someone looking to enhance their career within a dynamic environment.

Qualifications

• 2-5 years of experience in resource management, scheduling, and staffing concepts.
• Proficient in advanced Excel reporting and Power BI.
• Ability to work in a constantly changing environment.

Responsibilities

• Produce weekly SL Resource Deployment summary from EY Advance.
• Support RC and RM’s with resourcing insights for planning.
• Complete HR Leavers forms for headcount accuracy.

Skills

Effective communication

Advanced Excel

Power BI

Attention to detail

Organizational skills

Education

Graduates with 2-5 years of post-qualification experience

Tools

Microsoft Word

Microsoft Excel

Job description

Experience Management – Associate RA

At EY, we’re all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Opportunity

We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of RM Reporting Activities and deliver highest quality support while meeting delivery timelines. You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues. You will anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer.

Overview

The Resource Assistant (RA) is an important support role to Service Line Resource Deployment teams and the wider UK&I Resource Deployment network. The role provides an end to end reporting & administrative support both to the Resource Deployment team and to the business with a focus around reporting insights and analytics. This role is supervised by the SL Resource Deployment team and may work with several individuals on a day to day basis including some limited client facing contact with the business.

Your Key Responsibilities

Data, analytics And projects

• Produce weekly SL Resource Deployment summary from EY Advance
• Weekly performance comparison of the service line with the forecast and actuals. Further research on producing summary of root causes of performance impacted areas.
• Follow up of Retain variances, driving greater retain compliance and escalating issues to Resource Deployment Lead
• Support the holiday management process by reviewing the Holiday Balance Dashboard and escalating instances of particularly high or over-planned holiday balances
• Utilise the CoE Analytics team for all ad hoc reporting requests

Experience Management

• Support the RC and RM’s with Resourcing insights for planning and demand fulfilment. Help in scheduling/forecasting.
• Complete HR Leavers forms to ensure Headcount Forecaster accuracy;
• Support the adoption and increased use of competency, skills and CV repositories including My Competency and Discover; and
• Support with mandatory training requirements for client teams, this includes nominations based on rank and grade, allocating training sessions without causing clash with chargeable work and further coordinating training swap requests from the business.

Skills and attributes for success

• Ability to effectively communicate orally and in writing with co-workers, management team and other Departments, including being sensitive to professional ethics;
• Ability to work proficiently with Microsoft Word, Excel.
• Good hands on expertise with Advance excel reporting and Power BI;
• Flexible with working hours;
• Ability to work in a constantly changing work environment;
• Ability to maintain a professional demeanor at all time;
• Ability to organize information and have attention to detail and accurately follow procedures;
• Ability to establish strong partnerships with all levels of the organization while adjusting communications to the specified audience;
• Ability to identify root causes of problems and develop measurable solutions to eliminate re-occurrence;
• Ability to analyse information and use logic and process knowledge to address work-related issues and problems;
• Strong business acumen;
• Excellent organizational and project management skills with demonstrated ability to prioritize and execute multiple tasks;

To qualify for the role, you must have

• Graduates with 2-5 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts.
• Exposure of short term and long-term resource planning would be an added advantage.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion.